Carla Estep - BankSouth Mortgage Loan Officer

Business response:

I'm thrilled to hear that you found the loan process smooth and efficient, William. I always aim to provide knowledgeable and helpful service to all of my clients. Your feedback is greatly appreciated and it was a pleasure working with you. Thank you for choosing BankSouth Mortgage and for your 5-star rating. Looking forward to assisting you again in the future. - Carla Estep 

Business response:

I'm thrilled to hear that you had a positive experience with BankSouth Mortgage and found our step by step guidance helpful. I take great pride in being known as 'Mama Bear' and guiding my clients through this process. It's wonderful that ReadyLoan proved to be a useful tool for you to easily manage your documents. Thank you very much for the 5-star review, Adrian. I'm here to assist you anytime in the future. I am your Lender for Life:) 

Business response:

I'm thrilled to hear that you had an excellent experience, Brad! Your positive feedback means a lot to me and the entire team at BankSouth Mortgage. We aim to provide top-notch service to each customer and it's always rewarding to hear when we've succeeded. Thank you very much for your kind words and stellar rating. It was a pleasure working with you! We want to be your Lender for Life :) 

Business response:

So glad me and my TEAM were able to help and get you into that New Beautiful Home 

Business response:

James it was our pleasure to help you with your purchase of your vacation home in Florida and we know you will enjoy it :) 

Business response:

I appreciate your rating of 4.50 stars, Tony! Although you didn't leave a specific comment, I trust that your experience with us at BankSouth Mortgage was positive. If you have any suggestions or need further assistance in the future, I'd be more than happy to help. Thanks again for your feedback. - Carla Estep 

Business response:

Thank you so much for your positive review, Eric! It was truly a pleasure to work with you throughout the process from January to October 2023. I strive to make the mortgage process as smooth and simple as possible for my clients, and your feedback assures me that I was able to do that for you. Your patience and cooperation also made this process successful. Should you need any further assistance, please don't hesitate to reach out. Thank you for choosing BankSouth Mortgage.