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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Beautiful place and nice staff The room keycard demagnetizes too easily. The staff are really nice Beautiful place Good for money
Business response:
Hello Andrea, Thank you for your comments regarding the room keycard. We appreciate your kind words about our staff and the beauty of the property. Your comments on the keycard will be noted for future improvements. We're glad to hear that you found value in your stay and hope to welcome you back in the future for another enjoyable experience.
Very Good Location of room was by the street. Coffee was terrible. Location was walking distance to everything.
Business response:
Hello Hector, We appreciate your feedback regarding the room location and coffee quality. It's great to hear that you enjoyed our central location and found it convenient for exploring. Your insights are valuable, and we'll take them into consideration as we continue to improve our guest experience. Thank you for sharing your thoughts with us.
Wonderful no breakfast, the room was very nice and clean
Business response:
Hello mark, Thank you for your feedback regarding your recent stay. We're pleased to hear that you found your room to be nice and clean. We appreciate your comments about the breakfast service, and we will take them into consideration as we continue to evaluate and enhance our guest offerings. We hope to accommodate you again in the future to provide an even better experience.
Good location. Noisy neighbors upstairs LATE at night . Staff not as friendly as we are accustome to in Carmel. Manager informed me after checking in there is no smoking (I knew) and no drinking. This was not mentioned when we booked this hotel.We did not drink,i just thought that was weird.Im almost 70 and on vacation ...REALLY . The card to the rm didn't work most of the time . not super happy with this one. Location
Business response:
Hello Catherine, Thank you for sharing your analysis regarding your recent stay. We appreciate your comments about the noise and the service you received from our staff, as we strive to maintain a welcoming atmosphere for all guests. Regarding the policies you mentioned, they are in place to ensure the comfort of all patrons. We apologize for the inconvenience you experienced with your room key and thank you for bringing these points to our attention, as guest experiences help us improve our services moving forward. Your ins... read more
Exceptional Excellent location
Business response:
Hello Daisy, Thank you for your feedback! We're thrilled to hear that you enjoyed our excellent location. We strive to provide guests with easy access to local attractions and amenities. Your comments motivate us to continue delivering a great experience to our guests. We hope to welcome you back in the future!
Pleasant
Only okay. I would not recommend to others and I didn’t receive value for the cost. Bed was not comfortable. Property was not particularly well maintained. No breakfast was provided; coffee and a granola bar are not acceptably considered breakfast. Room key was difficult and the second day the code was completely changed. No advance charges should have been added to my account in case of possible charges, of which there were none. My credit card is still waiting for a reversal. Desk clerk was very difficult to understand. Lo... read more
Business response:
Hello Robert, Thank you for sharing your feedback regarding your recent stay. We appreciate your thoughts on the bed comfort, room maintenance, and breakfast options. Our team continuously strives to improve the guest experience, and your comments will be taken into consideration for future enhancements. Regarding the concerns with your room key and account charges, please reach out to management for further assistance. Your insights about communication will also be addressed to ensure clearer interactions moving forward. We... read more
Very Good
Clarion @ Carmel I wish the soaps were on the wall like many budget places have now. It's a waste to use so many plastic bottles nowadays. I liked the room.
Business response:
Hello Ostrich, Thank you for sharing your feedback about the soap dispensers. We appreciate your concern for sustainability, and your comments will be taken into consideration as we continually assess our amenities. We're glad to hear you enjoyed your room during your stay. Your insights help us enhance our guests' experiences in the future.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.8 star rating with 2,253 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.