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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Exceptional
Lovely room within easy walking distance to shops and restaurants The idea of a basket containing the continental breakfast being left at the door in the morning was creative. But the contents were pretty uninspired -- Cereal in a Styrofoam bowl, apple, granola bar, small container of milk, and a grocery store pastry. Id suggest dropping the Styrofoam cereal and adding a local touch like muffins or similar pastry from a nearby bakery The shared patio area was well appointed and offered more space to linger outside the room. ... read more
Business response:
Hello Diane, Thank you for sharing your feedback regarding the breakfast and the patio area. We're glad to hear you enjoyed the lovely, clean room and the space to relax outside. Your suggestions about enhancing the breakfast offerings with local pastries are valuable, and we appreciate your input. We continually seek ways to improve our guest experience, and your insights will be shared with the appropriate team. Thank you for staying with us, and we hope to welcome you back for another visit.
Staff member was really nice, and got us extra towels The television did not work. The breakfast baskets were ok, but would have rather known it wasn’t a regular breakfast where we didn’t have choice in food. Staff was nice and location was perfect for our needs.
Great location for a good hotel. Our room was always very warm. We did not have the heater on at all. We had the ceiling fan on the whole time and the bathroom window opened the whole time. And when we were inside not sleeping, we opened the big window, but we couldn't leave that window open the whole time because there's no screen. The warmth in the room made it hard to sleep and be fully comfortable in. Also, the clock was an hour behind and I couldn't find a way to fix it. The location is perfect. The room size and amenit... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We're glad to hear you enjoyed our location, room size, and the amenities provided. We appreciate your comments regarding the temperature in your room and the clock issue; this information will help us in evaluating our services. Your experience is important to us, and we hope you consider staying with us again in the future for an improved visit where you can fully enjoy all our offerings.
Lovely comfortable stay! Parking has always been difficult if you have a larger car. It is not the properties fault. It is just the way the property is laid out. This property is within an easy walking distance of downtown, restaurants, a grocery store. It has been renovated since I stayed here last. Love the new touches! The room is large enough for me to walk around and not feel cramped. There is a refrigerator, microwave, and coffee set up. Simulated wood flooring makes me feel a lot more comfortable than wall to wall car... read more
Business response:
Hello Elverta, Thank you for sharing your thoughts on your recent stay. We're delighted to hear you enjoyed the renovations, the spaciousness of your room, and the amenities offered. It's great that you found the location convenient for exploring downtown and local dining options. Your feedback about parking is appreciated, and we understand the challenges it may pose. We hope to welcome you back for another comfortable stay in the future.
It worked out well. Very honest staff! The room got a bit stuffy and we had a hard time opening the window. No screens on the windows so didn’t really want to open them all night safety purposes. Everything was fine. The check in clerk was very helpful and p first onerof. When checking out he was pleasant also. Someone in our party dropped there credit card when we left and they immediately called. Excellent service.
Business response:
Hello Julie, Thank you for sharing your experience. We're glad to hear that our staff provided helpful and pleasant service during your stay. Your feedback about the room's ventilation and window safety is appreciated, and we will certainly take it into consideration for future improvements. We hope you enjoyed your time with us overall, and we look forward to welcoming you back in the future.
Very Good Super cute in very Carmel style
Business response:
Hello Elena, Thank you for your feedback! We're so glad to hear you enjoyed the charming Carmel style of our hotel. It's always a pleasure to receive compliments on our unique aesthetic. We appreciate your insights and hope you had a delightful stay overall. We look forward to welcoming you back in the future to experience more of what our property has to offer.
Clean, spacious room. Close to the beach and restaurants. Breakfast in a basket at the door. Safe, with a nice patio and No. Pleasant stay overall. The room was clean and spacious. Great location — close to the beach and restaurants. Breakfast was delivered in a basket to the door, which was a nice touch. The hotel felt safe, had a relaxing patio, and convenient parking.
Business response:
Hello Nikki, Thank you for sharing your thoughts about your recent stay. We're thrilled to hear that you enjoyed the cleanliness, spaciousness of your room, and the convenient location. It's great to know that the breakfast delivery and the relaxing patio added to your overall experience. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.
Very Good
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,064 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.