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Very Good I didn't like that I could hear my neighbors conversation and they weren't loud. The coffee was not good and I didn't find any breakfast. The room was super clean and comfortable. The cleaning staff was very helpful and friendly. The hotel was with in walking distance from the main st and different galleries and shops.
Business response:
Hello Anabel, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you enjoyed the cleanliness and comfort of your room, as well as the helpfulness of our staff. Your comments about noise and coffee quality will be shared with the appropriate team for future improvements. We're glad our location was convenient for exploring the area. We appreciate your input and hope you'll consider staying with us again.
Para una noche está bien La atención, no sabía o no quería saber el de la recepción que era con desayuno incluido Muy cómoda la cama!
Business response:
Hello Pedro, Agradecemos tus comentarios sobre la comodidad de la cama, nos alegra saber que la disfrutaste. Respecto a tu experiencia en recepción, estamos siempre buscando maneras de mejorar nuestro servicio. Tomamos en cuenta tus observaciones para seguir trabajando en la capacitación del personal. Esperamos que, a pesar de esto, hayas tenido una agradable estancia con nosotros.
Very Good
Very Good The walls were a little thin, but it wasn’t an issue after 10 pm. Our neighbors were courteous and polite as well. The location was perfect! Just a 5 minute walk away from everything we needed, and located next door to some of the best restaurants in the area.
Business response:
Hello Aimee, Thank you for sharing your feedback! We're glad to hear you enjoyed our convenient location and that your neighbors were considerate. We strive to create a pleasant experience for all our guests, and your input is valuable to us. We hope to welcome you back on your next visit to the area to enjoy more wonderful dining options and local attractions.
Exceptional This property was quiet, quaint & no smoking . It was really clean and cozy . I liked the small complex. It was in walking distance to beach and all shopping & food. The service was great and the breakfast bought to the room every morning and as convenient. We would stay here again .
Business response:
Hello BECKY, Thank you for sharing your positive experience with us! We're glad to hear you enjoyed the cleanliness, services, and convenient location of our property. It's wonderful that the breakfast delivery added to your stay. We appreciate your feedback and hope to welcome you back for another cozy visit in the future. Your satisfaction means a lot to us, and we look forward to seeing you again!
Wonderful
Wonderful The property was nice and clean. It had a mini fridge, microwave and outdoor patio. It included parking. It was walking distance to downtown Carmel and to Carmel beach. There was a deli and grocery shop walking distance as well.
Business response:
Hello Karen, Thank you for sharing your feedback about your stay. We're glad to hear you appreciated the cleanliness of the property and the convenient amenities such as the mini fridge and microwave. It's great that you enjoyed the close proximity to downtown Carmel and the beach, as well as the local deli and grocery shop. We hope you had a wonderful time exploring the area during your visit.
Great locations for walking into the shopping area The sliding door needed room darkening curtains. It has wooden louvers but I couldn't get them to block all of the light. It was an easy walk to restaurants, stores and a laundromat. The area was very lovely.
Business response:
Hello DSA, Thank you for sharing your feedback about your recent stay. We're pleased to hear you enjoyed the convenient location and the lovely surroundings. Your comments regarding the sliding door's privacy features are appreciated and will be shared with our team for consideration in future improvements. We hope to welcome you back soon for another enjoyable experience.
Walking distance to everything in Carmel! The heating and A/C unit was difficult to regulate because it didn't seem to match the temperature set. After the first day we had it figured. A picnic basket with lots of food was delivered to our door each morning. Cereal, milk, fruit, sweet roll, yogurt & snack bar for each person! It was great!
Business response:
Hello Larry, Thank you for sharing your experience with us. We're glad to hear that you enjoyed the delightful picnic baskets each morning and found them satisfying. Your feedback regarding the heating and A/C unit is noted, and we appreciate your understanding as you adapted to the situation. We hope you made wonderful memories during your stay and look forward to welcoming you back in the future.
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,116 reviews.
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.