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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Cómodo y limpio Estuvo bien El hotel muy lindo y limpio
Good
Overall a great stay and will stay again. Bathroom is very small. Construction right outside our window very early in the morning was not great. Location is perfect! Everything is within walking distance and it is a great value.
Business response:
Hello Catherine, Thank you for sharing your feedback. We're glad to hear that you enjoyed our prime location and found value in your stay. We appreciate your observations regarding the bathroom size and the construction noise, as guest input helps us continue to enhance our services and accommodations. We hope to welcome you back for another visit in the future, where you can enjoy all the conveniences we have to offer.
Exceptional
Exceptional
We like the location more than anything. Trash not taken out daily and as a result we reported ants. Every where. They took care of the problem though. Its the same breakfast for the last 7 years at least. SAME cereal, yogurt, milk, danish, apples. There is no variation.
Business response:
Hello Alfonso, Thank you for sharing your feedback. We are glad to hear that the team addressed the ant issue promptly. We appreciate your comments about the breakfast offerings and will certainly relay your suggestions for variety to our management team for future consideration. Your insights are valuable in helping us improve the guest experience. Thank you again for your input.
Wonderful location and friendly staff. Hotel could use some better quality maintenance. The room was quite small and could use some deferred maintenance to paint, towel hooks, etc. Some of the facility was updated, but not all (or not very well done). Neighbor upstairs quite noisy (stomping). I'm not sure what the hotel can do about that. Friendly and responsive staff. Comfortable bed with standard amenities. Room was quite small and could have been cleaner and a little better maintained.
Exceptional
Lovely room within easy walking distance to shops and restaurants The idea of a basket containing the continental breakfast being left at the door in the morning was creative. But the contents were pretty uninspired -- Cereal in a Styrofoam bowl, apple, granola bar, small container of milk, and a grocery store pastry. Id suggest dropping the Styrofoam cereal and adding a local touch like muffins or similar pastry from a nearby bakery The shared patio area was well appointed and offered more space to linger outside the room. ... read more
Business response:
Hello Diane, Thank you for sharing your feedback regarding the breakfast and the patio area. We're glad to hear you enjoyed the lovely, clean room and the space to relax outside. Your suggestions about enhancing the breakfast offerings with local pastries are valuable, and we appreciate your input. We continually seek ways to improve our guest experience, and your insights will be shared with the appropriate team. Thank you for staying with us, and we hope to welcome you back for another visit.
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,075 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.