Carmel Oaks Inn & Suites (Clarion Collection)

Business response:

Hello yvette, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior... read more

Business response:

Hello Jonas, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality. 

Business response:

Hello Sara, Thank you for your feedback, nightly rate changes depending on multiple factors such as date of the reservation, if there are upcoming events and etc. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. 

Business response:

Hello Marek, We appreciate that you've taken the time to share with us regarding our breakfast. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.