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Carmel Oaks Inn & Suites (Clarion Collection)
About this business
Very Good The continental breakfast delivered to the room was wonderful and the location of the hotel is very conveniently located.
Business response:
Hello Cayla, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our location and comments about our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
for the value, it was good, people nice ordinary breakfast. ice machine broken. clean and comfortable
Business response:
Hello Lina, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Exceptional Llegamos tarde, y no había nadie en la recepción, el teléfono que había no funcionaba, y gracias a otro huésped que nos prestó su teléfono logramos ubicar al recepcionista Ubicación, muy central
Business response:
Hi Loreto, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.
very comfortable. Poor internet and breakfast. Very good localization and clean.
Business response:
Hi Claudio, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services, internet speed and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.
Very Good Pra quem for se hospedar por mais de uma noite sugiro solicitar o quarto do andar de cima, pois tem muito eco pra quem fica no andar de baixo. Nossa sorte foi que ficamos apenas uma noite, se não teria sido difícil aguentar o barulho dos hóspedes do andar de cima andando pra lá e pra cá. Horario do café da manhã muito tarde. Saímos 08:25 do quarto e nao haviam deixado nossa cesta de café ainda. Quarto amplo, camas confortáveis e localização.
Business response:
Hello Roberta, It means so much to have earned your business. We appreciate the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
Good exterior was tired great location and it had power when a lot of the area was without power
Business response:
Hello Janet, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your m... read more
Very Good Great location. We walked everywhere downtown and didn't have to hassle with parking/traffic.
Business response:
Hello Zac, Thank you for your valuable opinion regarding our location and your comments about our parking. I hope that we will impress you with exemplary service during future visits.
Very Good Ants in the restroom. Very noisy on the street side.
Business response:
Hi Garcia, Thank you for bringing to our attention your experience and comments regarding your stay. We take all reports of lacking service and your suggestions for improvement seriously, particularly those that you have raised. We greatly appreciate your time in bringing several important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.
Very Good
Frequently asked questions about Carmel Oaks Inn & Suites (Clarion Collection)
How is Carmel Oaks Inn & Suites (Clarion Collection) rated?
Carmel Oaks Inn & Suites (Clarion Collection) has a 3.7 star rating with 2,171 reviews.
When is Carmel Oaks Inn & Suites (Clarion Collection) open?
Carmel Oaks Inn & Suites (Clarion Collection) is open now. It is open 24/7.