Carolina Furniture Concepts

Leonard S. 

on Birdeye

2 years ago

Very friendly, helpful and professional. Worked with Colt and he was great! Highly recommend coming here for the best deal! 

Wrestling A. 

on Birdeye

2 years ago

Came in to look at furniture and found some things we liked. Why is there a "No Refunds" Policy? Simple, if you look for the same furniture online, you can find it for THOUSANDS less. They push to get you to sign, and then you're stuck! We got taken for about 3k more than we could have gotten the EXACT furniture and protection plans elsewhere. Don't be fooled by the sales. It is priced too high, so they can "cut you a deal". No Refunds... I will not go back, and I will dissuade anyone I know from going there. Sorely disappoi... read more

GARY & LYNN S. 

on Birdeye

2 years ago

We called Debbie as we needed two additional chairs. As usual, she was great. She added them to an existing order and delivery. Anytime we need furniture in the future, Debbie is going to be our go to person. 

GARY & LYNN S. 

on Birdeye

2 years ago

Debbie was absolutely wonderful. We gave her a general idea of what we wanted and she did the rest. She was so knowledgeable and took extreme care to address our needs. We will be back to work with her as we update some more of our furnishings. Never worked with anyone any better. 

Emily H. 

on Birdeye

3 years ago

Carolina Furniture Concepts in Arden coerced me and sold me an incorrect foundation for an expensive Tempur-Pedic mattress. They refuse to exchange the foundation for free and insist I must pay $200 to have a lower foundation delivered. The one they sent me is unusable as it is so high up that I cannot even get into the bed! Also, the salesman and store manager were extremely rude to me and refused to assist, despite the fact that I purchased over $5K of furniture from them. This store does not value it's customers nor d... read more

Rita V. 

on Birdeye

3 years ago

I spoke with Me. Ceyanne Brooks today to straighten out an issue with my delivery address. She was so lovely, gracious and professional and handled everything expediently. She gave me a call back to reassure me that everything was changed to the correct address and imparted that she very excited for us about our purchase. It made me feel secure in the knowledge that we came to the right place for our furniture needs. She is an asset to your company!! She is wonderful!! 

Rita V. 

on Birdeye

3 years ago

Your salesperson Debbie Waldron took over for Ceyanne (who we saw yesterday - but had a day off today). Both were very knowledgeable, professional kind and made both my husband and I feel very comfortable with browsing and finally our purchase. Also, Debbie and Ceyanne were very helpful and patient. We are thrilled with our purchase today and want to thank them both for being so wonderful! 

Tammy A. 

on Birdeye

4 years ago

Jack was wonderful. Knew exactly what I needed. 

Jackie P. 

on Birdeye

5 years ago

I ordered and paid for an item 7 weeks ago. It finally came and it is damaged and not usable. The manager said I have no choice but to wait for another shipment and would not give me refund. She was terse and obviously did not care that she has had use of my $638.79 and I have nothing.