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Carolina Furniture Concepts
- Furniture Stores
- Arden, NC
About this business
Location details
100 Airport Rd, Arden, NC, 28704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Debbie was absolutely wonderful. We gave her a general idea of what we wanted and she did the rest. She was so knowledgeable and took extreme care to address our needs. We will be back to work with her as we update some more of our furnishings. Never worked with anyone any better.
Business response:
Thank you so much for your kind words, Gary. We really appreciate you taking the time out to share your experience with us. Cheers, Carolina Furniture Concepts
Carolina Furniture Concepts in Arden coerced me and sold me an incorrect foundation for an expensive Tempur-Pedic mattress. They refuse to exchange the foundation for free and insist I must pay $200 to have a lower foundation delivered. The one they sent me is unusable as it is so high up that I cannot even get into the bed! Also, the salesman and store manager were extremely rude to me and refused to assist, despite the fact that I purchased over $5K of furniture from them. This store does not value it's customers nor d... read more
I spoke with Me. Ceyanne Brooks today to straighten out an issue with my delivery address. She was so lovely, gracious and professional and handled everything expediently. She gave me a call back to reassure me that everything was changed to the correct address and imparted that she very excited for us about our purchase. It made me feel secure in the knowledge that we came to the right place for our furniture needs. She is an asset to your company!! She is wonderful!!
Your salesperson Debbie Waldron took over for Ceyanne (who we saw yesterday - but had a day off today). Both were very knowledgeable, professional kind and made both my husband and I feel very comfortable with browsing and finally our purchase. Also, Debbie and Ceyanne were very helpful and patient. We are thrilled with our purchase today and want to thank them both for being so wonderful!
Business response:
Hi, Rita. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jack was wonderful. Knew exactly what I needed.
Business response:
Thanks for sharing your experience, Tammy. We're happy to hear Jack helped you so well.
I ordered and paid for an item 7 weeks ago. It finally came and it is damaged and not usable. The manager said I have no choice but to wait for another shipment and would not give me refund. She was terse and obviously did not care that she has had use of my $638.79 and I have nothing.
Your tv ads are extremely irritating.
Frequently asked questions about Carolina Furniture Concepts
How is Carolina Furniture Concepts rated?
Carolina Furniture Concepts has a 4.7 star rating with 3,480 reviews.
When is Carolina Furniture Concepts open?
Carolina Furniture Concepts is closed now. It will open at 10:00 a.m.