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Carolina Furniture Concepts

4.7

About this business

Location details

121 Eagles Nest Rd, Waynesville, NC, 28786, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.71,184 reviews
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Linda M.'s profile image
Linda M. 
5 years ago

Amy was very helpful in placing my order and helping picking materials for the living room 

Business response:

Thanks for sharing your shopping experience, Linda! We hope you enjoy your new living room and look forward to serving you in the future. 

William F.'s profile image
William F. 
7 years ago

Had a great experience at Carolina Concepts! Parker was a great salesman! Got us a great financing deal on our new sofa! 

Jessie W.'s profile image
Jessie W. 
5 months ago

bought an expensive loveseat and it arrived damaged in several places. I immediately called them and told them what was wrong and they said they would make it right. After not hearing from them in a month I called them several times having to leave a message most of the time. After six weeks or more I was called and told they could give me the parts to fix it and would get it on the schedule. Well after several more weeks they called and said since I live 1 and a 1/2 hours away they couldn’t come fix it so they could either ... read more

Jessie W.'s profile image
Jessie W. 
6 months ago

I bought an expensive loveseat and it arrived damaged in several places. I immediately called them and told them what was wrong and they said they would make it right. After not hearing from them in a month I called them several times having to leave a message most of the time. After six weeks or more I was called and told they could give me the parts to fix it and would get it on the schedule. Well after several more weeks they called and said since I live 1 and a 1/2 hours away they couldn’t come fix it so they could eithe... read more

Kelley S.'s profile image
Kelley S. 
a year ago

Don't get swindled into purchasing the extended pet warranty that covers pet damage. The service company will find every possible excuse to not cover the damage. Waste of money 

John H.'s profile image
John H. 
2 years ago

Everything was great! Jeff and all the sales personnel were wonderful and really took time to take care of us! Thank you and we will shop there again! 

John H.'s profile image
John H. 
2 years ago

Wonderful experience. Jeff and all the sales personnel were great and friendly! 

Mike R.'s profile image
Mike R. 
3 years ago

I purchased a power recliner at the Arden store. I explained to my sales person Tiffany that I was home bound and couldn't actually come to the store. They delivered the chair I bought and it was terrible! Very cheap and not sturdy at all. I told Tiffany I needed a big man's chair. She said she would work with me to get me a different chair. Then a couple days later she emailed me and said the store owner would not take the chair back, even though I said I would pay a restocking fee and buy a new, more expensive chair from t... read more

VERONICA F.'s profile image
VERONICA F. 
3 years ago

Debbie, thank you. Our experience was absolutely remarkable. The associates at Carolina furniture concepts are so kind. 

Frequently asked questions about Carolina Furniture Concepts

How is Carolina Furniture Concepts rated?

Carolina Furniture Concepts has a 4.7 star rating with 1,184 reviews. 

When is Carolina Furniture Concepts open?

Carolina Furniture Concepts is closed now. It will open at 10:00 a.m.