Larry Evans on Facebook
2 years ago
12/12/2018, 06:29 AM
Let me begin by saying I can't believe a business that’s been serving the area for 35 years would operate this way. I used the True Car app and accidentally sent my information to all the Nissan dealerships in the area. That’s my fault, but since I am in the market for a couple of vehicles, I figured I’d go ahead and give Casa Nissan a chance, since Nissan of Las Cruces jerked me around. Needless to say I got jerked around by these guys too!
If started with a text from Briggette. I told her what I was looking for and she said shed pass the information over to Andy and he'd take great care of me. A few days later, Brigitte texted again to follow up and make sure that Andy took care of me. My response was simple, I havent heard from Andy at all.
Within a few minutes Martin starts texting me. I tell him exactly what I want, either 2016 or 17 Nissan Titan XD SL or a 16-17 Titan Pro 4X. I also told him how much I was willing to pay. He said he would get back to me soon with an answer.
An hour later he says he can get me exactly what I want but there are 2 things I needed to know, 1 the truck wouldn’t be there for a week and 2 the price would be a little higher. I told him I was fine with the timeline, but I’d need more information on the truck before I would commit to a higher price. He said he’d have all the information by Wednesday, but his used car director was confident in getting the truck I wanted.
Wednesday came with no call or text from Martin. So I waited until Monday when the truck was supposed to be at the dealership. I texted Marrin and got no response. I tried again on Tuesday, no response. So I texted Bridget, within minutes I got a call from a sales manager, but I missed the name.
I rehashed the whole thing with him and he said he’d get me over to the Used Car director becaise he’d know what was going on, the phone rang and Andy answered the call. I rehashed the situation aggoing was very clear I did not want the S or SV models. He said he’d do some looking and would call me back. Well I spoke to him this evening, first he offered me the XD SV that has been on their lot for some time, and I had already rejected with Martin, then he said that they can’t find what I want, but if I looked bigger cities he was sure I could get it. Wow a whole week of working with these guys just to be walked!