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Cavender's Boot City

4.5

About this business

Location details

7920 I-40 W, Amarillo, TX, 79106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.51,397 reviews
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Renee W.'s profile image
Renee W. 
rating
10 years ago

I really liked Cavender's! Such a huge selection of boots, western wear, and heavy duty outerwear as well. The staff is very friendly and checks up on you to make sure you're finding everything that you need. Great place to stop in Amarillo! 

Kelly S.'s profile image
Kelly S. 
rating
11 years ago

The people who helped us were super friendly and extremely helpful. We found a couple pairs of great boots at a fair price right away. 

Melanie B.'s profile image
Melanie B. 
rating
12 years ago

My experience with Cavenders in Amarillo was excellant. My sales person was very helpful and willing to go the extra mile to help us. Great boot selection with all sizes. I tried the Lubbock store but they didnt have the size of boot we needed in any style that we liked. Amarillos store did. Thank you! 

Sheila B.'s profile image
Sheila B. 
rating
13 years ago

I went to Cavender's yesterday, Sunday 18th, 2011, with my husband to get him some flame retardant jeans and the store was very busy with Christmas shoppers. With all that was going on, we had AWESOME, personalible, customer service. You know, the service you just have to write about!!! I know that they get a comishion but it was really above and beyond that. We dont shop there very often but I think that we will start!!! I LOVE GREAT CUSTOMER SERVICE!!!! 

Katie A.'s profile image
Katie A. 
rating
14 years ago

I'm hoping to fare better with this review than I did with the last two. I dunno if it was because it was an outta-town review or because I didn't drop 10 F-Bombs and make poop and fart references. It's time to up the motherfucking ante here, ok? God, I am such a poseur. Really, I should be publicly flogged and made to feel intense shame. Small children ought to point and laugh at me as I cry tears (of a clown). I'll get back to this though. On a recent trip to Santa Barbara, my companion and I decided to take Historic ... read more

Doug M.'s profile image
Doug M. 
rating
14 years ago

THE best place for boots in Amarillo, TX. I stopped here back in June 2010 ( I was here before about 10 years ago). Their boots and western wear are top notch and the staff is so helpful and full of knowledge that you owe it to yourself to stop here when in town. My boots are old now but still holding up very well. 

Amy K.'s profile image
Amy K. 
rating
a year ago

Very disappointed. The store prints thousands of coupons published on the menu at the Big Texan restaurant for a free belt buckle with a purchase in their store. My daughter collects belt buckles and we made a special trip across town to shop at Cavenders. But it was apparently just a gimmick to trick people because they couldn't find a single belt buckle in the store that they would honor the coupon for. 

Melody G.'s profile image
Melody G. 
rating
a year ago

I have shopped in Cavender's for a long time. They have a lot to choose from but their customer service is very lacking. I went into the store looking for a pair of high waisted flared jeans. Since they have thousands to choose from, I wanted to ask a female sales associate to give me some direction. I could not find one girl anywhere to help me. After trying on about 10 pair and none of them being what I wanted, I decided to just give up on the mission. I made a quick trip to the restroom before leaving the store and ... read more

Ginny G.'s profile image
Ginny G. 
rating
2 years ago

Good discussion with Amber from Cavendars after I posted this review. In all fairness she really listened. We've been going to this store for years, and will continue to do so. I was just "up to here" with the service and wanted this to have a positive outcome. It was an epic fail last Wednesday and couldn't be ignored. They need to train salesmanship in their staff. Shasta introduced herself, said if we needed help to let her know, and then disappeared! I had to "clerk" the hang and rehang of suit jackets for my husband, ... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.5 star rating with 1,397 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open at 11:00 a.m.