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Cavender's Boot City
- Boot Camps
- Longview, TX
About this business
Location details
1306 W Loop 281, Longview, TX, 75604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
If I could give zero stars I would. My order I ordered almost 20 days ago and it's a pair of work boots. Well about halfway into that my order was refunded and not a word about the order. Generally speaking when a company refunds you after 10 days that means your order is canceled. Well woke up this morning Nov 3rd 2023 to find my bank account overdrawn and ********************** sent me an email stating my order was shipped. I have already gotten a new pair of work boots after the money was retransferred over to my account ... read more
Bait and switch! Offer was first time buyers get 10% off order when signing up for mailing list however AFTER I made an appx. $150.00 purchase I was told the 10% discount did not apply as items were already discounted.Note my purchases were not on the exclusion list!
If I could leave less than one stars, I would. I placed a sizeable order during the Black Friday sale. Mostly jeans, called 12/26 for order placed on 11/26 with items stillbeing processed, to be informed that they wouldnt honor the buy one get one free that they clearly allowed to go through as a completed order due to the fact that another customer, paid for those items and they honored the paying customer first instead if the free items for me..are you freaking serious? They offered to give me $50 back as a good faith effo... read more
Horrible business practices - do NOT order anything from them online. I ordered 5 pair of jeans from them during a Black Friday Sale. I rec'd 1 out of the 5 - the remainder were "out of stock". I was notified six days after placing the order that the remaining **** order was cancelled due to no inventory. When I called Cavenders "customer service" number I was told they only offer the sale price for 5 days. I explained I did not receive notification of the cancelled order until day 6 and they offered me a 10% discount. I was... read more
Very poor costumer service. I ordered a gift for a special little girl. I ordered cowboy boots for her birthday. I ordered size 8 toddler girls boots. I received size 5 boys twisted x shoes. I ordered with plenty of time to receive it for her birthday. I contacted them and they said well they have receive the shoes back before they will send the boots. So now we won't have them in time for the birthday. They messed up but a little girl is the one hurting from their mistake! Then I talked to the manager and she was rude and r... read more
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.2 star rating with 554 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is closed now. It will open at 9:00 a.m.