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Cavender's Boot City

4.3

About this business

Location details

8889 Gateway Blvd W #640, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3706 reviews
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Ryan W.'s profile image
Ryan W. 
rating
2 years ago

My wife and I had some time to kill while we were at the Fountains so we popped in to look around. An hour and a half later we walked out with three bags full! I have an entire new outfit (boots and hats included) and she picked up a dress, jacket and earrings. Really good selection, predominately geared towards men, with plenty of options for women and children as well. Anthony was super helpful and was an absolute blast to work with as he helped along the way. The staff is just close enough if you need help, but not clos... read more

John O.'s profile image
John O. 
rating
4 years ago

Everyone was nice. If you need boots this is definitely the place to go. I don't, so I bought a knife. 

Teresa J.'s profile image
Teresa J. 
rating
5 years ago

This is a great place to shop for boots! The selection is extremely wide and we loved the variety for kids! Clothing and miscellaneous items also have a great selection in all sizes. 

Fidel C.'s profile image
Fidel C. 
rating
6 years ago

Best work boot selection I've ever seen. This store is huge and Is for sure to have something for everyone. They also sell FR clothing. Slither through these crevices and see for yourself. 

Ben Z.'s profile image
Ben Z. 
rating
7 years ago

They have really high quality boots ! There costumer Service excellent and always asking if you are finding everything ok ! I bought a pair of boots yesterday and they are very nice quality! I would really recommend going to Cavender's!!! 

C H.'s profile image
C H. 
rating
9 years ago

An Army family from western New York state; so first visit to a serious western wear store. Barns, horses and trucks are part of our life style so good boots and belts are a must. No serious stores of this type exist back home. Western wear in NY state is usually sold right next to the hammers or a side offering in trailer outlets so this was truly a different shopping experience. It took me a few minutes to take it all upon arrival. There was a lot to see at first and eventually made our way through the store to the boot se... read more

David T.'s profile image
David T. 
rating
9 years ago

This is a nice big cavenders that is fairly well-organized. I was shopping for new boots and was greeted when I walked in and directed to the boot section. I have only two minor complaints. 1) Google maps shows the location being literally next to Best Buy which is quite a distance away. Its at the opposite end of the fountains strip. I did a lot of walking before I found it. (note to self: call store for exact location). 2) I'm used to staff walking around and asking if you need any assistance and although I foun... read more

Nick A.'s profile image
Nick A. 
rating
11 years ago

Being my first time into a country western clothing store, I must say that I was overcome with a sense of nostalgia with the worn barn look and antiqued artifacts adorning the interior of the store, the smell of freshly tanned leather that hung in the air and the genuine hospitality of the employees. I knew that I must be in Texas! That sense is what I thought Texas and the Southwest was when I was a kid and Cavender's has achieved my childhood ideal. I can only give Cavender's 4 out of 5 stars for now, since it is my first ... read more

Maybe S.'s profile image
Maybe S. 
rating
a month ago

They have a beautiful selection. The store is clean and organized. The clothes are true to size. They have very fair prices. The only problem is that someone is always following you around, Asking you if You're ready to pay. They treat everyone as if they are being dishonest. They made me feel very comfortable. I have worked retail all my life and I understand the important of offering assistance but not to the point where you make the customer feel uncomfortable. 

Business response:

Hello, Maybe S. Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our selection, store organization, sizing, and pricing. We also recognize your concerns regarding the level of customer interaction during your visit. We want our associates to be helpful while also allowing customers to shop comfortably. Your comments will be reviewed by our Management Team. 

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 706 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is closed now. It will open at 9:00 a.m.