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Cavender's Boot City

4.3

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Location details

4637 Jack Kultgen Fwy, Waco, TX, 76706, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3572 reviews
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Fiona B.'s profile image
Fiona B. 
rating
8 years ago

First time at Cavender's. Wow! What a selection! Even tons of boots for kids! My husband has a hard time finding pants that fit and was shocked by how many pants to choose from. We're traveling through from out of town and might make another stop in the morning before we hit the road. 

Stacey W.'s profile image
Stacey W. 
rating
3 years ago

False advertising .Every time I come to the store and shop the sale rack they do a "bait and switch". When I go to check out the item "wasn't supposed to be on that sale rack." I have taken up multiple sizes of the SAME shirt that is "on sale" and yet somehow they are ALL on the"wrong" rack. Just happened to me again this morning .All 3 shirts I went to purchase were supposedly on the wrong rack .I realize that items can get moved but they should have some way to distinguish sale items from "misplaced" items . They are not... read more

Esteban M.'s profile image
Esteban M. 
rating
4 years ago

Went in store, not many customers. Helped my self to hats. No asked if i needed help, i thought maybe they are to busy. But didnt give it much thought. Went to pay and the lady at register didnt have a good attitude. Payed for the Hat. She didnt know the right answer to a shipping question but still answered very sure about not being able to ship the item. Then a gentleman helped out answering very politely and answering correctly. After paying for the hat i wanted to purchase some sunglasses, not cheap either. Glasses did... read more

Ashley H.'s profile image
Ashley H. 
rating
6 years ago

If I could give this place ZERO stars I would !! Will not be stopping at this location ever again. Take your money to BOOT BARN they actually care about you and help you find just what you need. From the start no one greeted us we walked around looked at a couple of shirts still NO help. We picked up a few stuff and we are still looking around by this time I thought they would actually offer some kind of help since we were serious buyers and had stuff with us or at least when we were looking at the boot aisle but still no he... read more

Heather G.'s profile image
Heather G. 
rating
7 years ago

Been shopping at the Waco store for decades. This new location is so disappointing. Great selection. Not under staffed but nobody cares staffed. Unless you are in a boot isle of course. Then you are accosted by employees wanting to sell you boots. Looking for jeans that would actually fit my daughter. After 30 minutes, trying on seven different pairs, Finally saw someone at counter checking out a customer, I waited, then asked if they could send a staff member to help guide us. Out of all the female staff members we s... read more

Sandi R.'s profile image
Sandi R. 
rating
7 years ago

Special ordered a pair of boots and was charged 8.99 delivery to home. They ended up at the store so we picked them up. While at the register noticed a sign that delivery was FREE. Manager said he would reverse the charge. When I went to pick them up they were on sale. I had to ask to get the sale price. Like it was a special case. Manager should have offered up front for my inconvenience. I mentioned that maybe all the cashiers didn't know about free shipping but he did nothing. I felt cheated. 

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 4.3 star rating with 572 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.