Cavender's Boot City

Peter D. 

on Yelp

2 weeks ago

went in found clothes about $200 worth. ran my card their system failed charged my card but didn't go through on their end. walked out with no clothes and my account still down 200 

Kayttie L. 

on Yelp

a year ago

I love Cavenders but after purchasing two pairs of jeans from them and having them rip after wearing them once is ridiculous. I'm a pretty skinny person and I even got a size up because I wanted the jeans to be baggy on me a bit and they just ripped so easily. 70$ a pair of jeans but they didn't even last a week and ripped like 15$ jeans. Over priced and poor quality. 

Cody B. 

on Yelp

2 years ago

Bought myself and my 3 year old a daughter pair of boots. Boots for her fit well and she loved them. About an hour after wearing them (out of the store) she started scratching at herself and saying they were "too pointy" inside. Looking on the inseam of the boots the folds of leather and glue used left sharp edges of leather and glue. This is leaving my daughters legs all red and irritated. I called and asked what I should do / how to fix that and the managers response was "I don't know what to do and it's too late to ... read more

Tamara L. 

on Yelp

2 years ago

Awful customer service!!! Employees did the bare minimum and greeted us but when help was sought out they didn't look into inventory or assist any further. There were several employees that were rude when approached and when we checked out the employee was asked about boot care and he did not know what products to recommend. Will never be going back. 

Brian H. 

on Yelp

7 years ago

Hat shaper said he couldn't shape this hat I got in Ecuador. Then he proceeded to say this is how they wear it. Smh. ‍ idiot 

CC W. 

on Yelp

7 years ago

First off: I love Cavenders and all of the items they carry. I've purchased a few work items here and I know in the future if I need anything specific I can look here. This review is for the employees. I hope one of them reads this review and spreads the word to stop being awkward and making customers feel weird by just standing/leaning against the front counter and watching customers as they shop around or check out. It's incredibly uncomfortable. 

Selena R. 

on Yelp

8 years ago

Employees were incredibly awkward and made us feel incredibly uncomfortable. I had a shirt in my hand and an employee ran after me shouting "I can hold that at the counter for you!" Okay? No need to chase after me for it. They continued to do the same every time I had something in my hand. Then at the counter everyone just awkwardly stared. My husband who is an incredibly easy going guy was even weirded out. Not sure if they were trying to get the commission or if they had trust issues from past customers stealing? Either wa... read more

Amanda B. 

on Yelp

9 years ago

I love the boots, but honestly why was the man on the cane following us around everywhere? I'm not sure if he was the manager or something. But he asked if we needed help, my husband told him no. Then the guy watched me try on every pair of boots and barely spoke. Did he really think I was going to walk out without paying or something? We were the only customers in the building. It was just annoying. I left without a pair of boots because I felt he was judging on how I was putting on the boot. Jeesh calm down guy. 

Martin T. 

on Yelp

11 years ago

I'm a retired CSM (2012) who started wearing boots at age six. My advice to all Soldiers: stay away! Went here three times in months after it opened to test it; only bought pants (easy to compare prices on pants). These guys make their money on boots, and are textbook outside-the-gate predators. Great selection; horrible prices. Brother and Sister Soldiers, please, be smart with your hard earned money. If your not trained on boots, be nice and go here to learn if you must; try on what you want; get your exact size; the... read more