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1867 Village West Pkwy D105, Kansas City, KS, 66111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Service was great and selection was better than other western boot retailers. However, when we checked out and presented our 20% off coupon, the register did not ring it up properly. Then, the manager tried ringing it up again and it still dis not deduct the correct discount amount. Both the cashier and the manager tried to quickly explain away the total which was wrong ! Only after slowing them down and doing the math on my calculator did they discount the correct amount. Check your math before you pay !!!
Business response:
Hello, Jeff. Thank you for shopping with us and for the kind words about our service and selection. We’re glad you caught the discount issue and that it was corrected. We’ll be reviewing our coupon and checkout procedures with the team so discounts are applied accurately the first time. We appreciate you bringing this to our attention and hope to serve you again with a smoother checkout experience.
While the customer service at this location isn't exactly attentive, Cavender's has a pretty large selection of boots and clothing if you know what you're looking for. We buy boots regularly and can always find what we're looking for here - but I'd recommend coming in with a general idea of what you want as there are a lot of options and not a lot of employee assistance. They likely would not be the best option for a first time buyer or kids shoes.
All of the staff are very young but very polite and very helpful. Service is always great. Shirt and jean prices are in line with other western retailers. Boot prices seem a little less. Well within reason.
The good about this Cavendars is the size of their selection on boots and men's jeans and tops. The salesman there was very attentive and polite. They also have a small section dedicated to all things Texas, which is great because as a Texan, I appreciate representing our roots and our great state. The bad is probably just me being biased toward this fancy Kansas version of Cavenders. I may be a Texan but I know Kansas has plenty of farm girls in need of good clothes. I'm used to the good 'ol Cavenders that was established... read more
Typical overpriced western store good in a pinch. The quality was either crap or $500 Luchesse's.
I bought a pair of Old Gringo boots at this Cavender's and the experience was overall good. I feel like when I walked in I didn't get as much attention as some of the other folks that walked in, even though I came ready to spend a ridiculous amount of money on boots. Corrie, the assistant manager, was wonderful. She gave me a hand trying a pair on and then special ordered the boots I wanted, and at a very very fair price. I'm glad I dealt with her when I placed my order. This store is full of what I think of as "Power & Lig... read more
This place is at first overwhelming with the wide variety. Being from the country I have seen places with a much better variety of western wear. Most of these places also have much nicer and knowledgeable staff. They're honestly more of a city/ country store, I've never seen a western wear store carry Hurley and Affliction before, my friends would think I was making that up. They still get an ok rating because the store is always clean, you can find something you'll like, and the prices are good.
Very helpful staff on fitting. Black Friday deals were sub par. Great selection.
I am in no way a connoisseur of western wear. But, this store is pretty cool. They have everything a cowgirl or cowboy would need I think. I really enjoyed their selection of western boots and if I had $200 to drop on a pair, you best believe I would. The whole reason I came here is because my mom was after some cowgirl rain boots. They have the cutest selection of rubber rain boots in the style of a cowboy boot. The sizes are limited and it looked like the racks had been thoroughly picked through. The rest of the st... read more
Cavender's Western Outfitter has a 4.3 star rating with 553 reviews.
Cavender's Western Outfitter is open now. It will close at 8:00 p.m.