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Cavender's Western Outfitter

4.3

About this business

Cavender's has been a trusted cowboy boots and western wear outfitter for 50+ years. Discover why customers love our collection of western clothing, cowboy boots, and more! Our selection is unrivaled - from classic styles to the latest trends, there's something for everyone. Our boots are built to last, ensuring years of enjoyment. Cavender's is committed to providing the best shopping experience. Visit us online or at any of our locations across the country. Thank you for choosing Cavender's! 

Location details

1867 Village West Pkwy D105, Kansas City, KS, 66111, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3545 reviews
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Jennifer E.'s profile image
Jennifer E. 
rating
6 months ago

worst customer service ever!! Don't shop here this specific store. Other have been great. These workers were rude and unhelpful 

Personal S.'s profile image
Personal S. 
rating
7 months ago

Service was bad, a lot of selection but not one single person helped, price of things were ok but the one thing that well, I wasn't shocked but was that scavengers acted like people of color don't wear western wear. Went in for a hat as it's my first time looking for one let alone purchasing one and others were helped even though i stood up in front waiting for help, hate to say it but if yall wanna be racists just put a big sticker on your window saying it. 

Jacqueline T.'s profile image
Jacqueline T. 
rating
3 years ago

Slowwww service and not very friendly. No smile or even eye contact from the cashier KOTY. Very awkward and would have loved at least, "have a nice day" or a "you're welcome" after my purchase. 

Jessica N.'s profile image
Jessica N. 
rating
4 years ago

Don't ask for someone to measure your child's foot. They look at each other stupid then tell you they fit the same as a shoe. I know from experience none of my boots fit the same and several of them are different sizes. 

Ron J.'s profile image
Ron J. 
rating
7 years ago

Ordered a pair of Laredo buckaroos on-line. The boots were delivered in a beat-up old Boulet box with no packing or plastic covers. It's amazing that the box arrived somewhat intact. I will most definitely not do business with this outfit again. Very unprofessional. 

Kaylie B.'s profile image
Kaylie B. 
rating
8 years ago

Cute stuff but not worth the price. Not to mention the employees were not helpful and one named Chelsey was very rude and disrespectful to her fellow co-workers... not professional if you ask me. So I will not be coming back. 

Dávid P.'s profile image
Dávid P. 
rating
13 years ago

I love this store and spend hundereds of dollars a year here. But each and every time I visit, the staff is rude to me. I dont mean "absence of kindness" rude. I mean, straight up rude. Kinda disappointing. The store has neat stuff, but id probably spend more money if they were a little more kind. 

Frequently asked questions about Cavender's Western Outfitter

How is Cavender's Western Outfitter rated?

Cavender's Western Outfitter has a 4.3 star rating with 545 reviews. 

When is Cavender's Western Outfitter open?

Cavender's Western Outfitter is closed now. It will open tomorrow at 10:00 a.m.