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Cavender's Western Outfitter

4.1

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Location details

2604 W Pleasant Crossing Dr, Rogers, AR, 72758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.1615 reviews
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Darla L.'s profile image
Darla L. 
rating
4 years ago

Do not trust this company to actually fulfill your order. My son had his heart set on one hat that is sold by them. I ordered it a few weeks before Christmas only to get a generic email from them that they canceled the order. No real explanation. I went back on their website snd it still showed they had two in stock. I ordered it again knowing this time it wouldn't make it by Christmas- but I figured that was one reason they'd canceled it and if it had to be after Christmas that was fine. A week later they canceled the order... read more

Jana H.'s profile image
Jana H. 
rating
4 years ago

Went in the Rogers Arkansas store today. My hubby was in the bathroom. No TP. I asked the clerk to have some brought into the men's room. next thing I know 4 young clerks were playing football with a roll of TP at the cashier stand. o asked them to give it to me. Why? It's for the men's room. The young idiot asks. I said because I asked someone to take it in there because there isnt any. I said this isn't funny and took the roll into the men's room. when hubby is done, I told him what they had been doing and he asked to ... read more

Brainydr1 ..'s profile image
Brainydr1 .. 
rating
6 years ago

This store is extremely unfriendly and non-helpful. It took forever to find someone to help me find items I was seeking and the they didn't want to go in the back to find other sizes. They have poor inventory and a careless customer service attitude. Don't shop here if you can avoid it. Cavender's nationally is a great chain and store- this one in Rogers is a poor example of what they should be!!! 

Jessica Y.'s profile image
Jessica Y. 
rating
7 years ago

I went into the store on Dec. 8th and got sized for a pair of boots. I ordered a pair of boots that day (Circle G's) I was assured by an employee and then the manager that they would be here before Christmas, and that I would get a phone call letting me know they were ready. I got a call 11 days later and they left a voicemail stating they were ready. I went up that next weekend (almost an hour drive) to go pick them up. They searched for 25 minutes and came back to ask me if I had even gotten a call. I let them know the dat... read more

Michael A.'s profile image
Michael A. 
rating
7 years ago

Very disappointed in Cavanders when it comes to ordering boots. I have waited on a order of H&H boots ordered through Cavanders. The manager ordered them supposedly and everyone I call to check on the arrival she says I will call right now and find out when they will arrive at the store and call you back. Everyone wants to be a manager and do nothing except get paid every week and do nothing else. Very disappointed in what I call lack of service and poor communication with customer. This has been going on for a month. Never ... read more

Frequently asked questions about Cavender's Western Outfitter

How is Cavender's Western Outfitter rated?

Cavender's Western Outfitter has a 4.1 star rating with 615 reviews. 

When is Cavender's Western Outfitter open?

Cavender's Western Outfitter is open now. It will close at 9:00 p.m.