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Champion Windows and Home Exteriors of Atlanta
- Windows Installation
- Atlanta, GA
About this business
Location details
3700 DeKalb Tech Pkwy, Atlanta, GA, 30340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Well, the installation and timing was really great however, we feel like the price that we were given, which sounded good at the time based on all the discounts provided was about twice the normal cost of the size that we chose. granted we should’ve done our homework prior, but I feel like the sales person quoted us a really high price and we should’ve probably done a second quote. Paying $9k for a very small 6x11 enclosed under existing roofline is twice the normal cost. We did ask to escalate this but we were called by the... read more
Business response:
Thank you for sharing your feedback. We’re glad to hear the installation and timing went well, and we understand your concerns about feeling confident in the price of your project. We appreciate you sharing your perspective, as customer feedback is important to us and helps us better understand the overall experience.
I would most definitely recommend you all to family and friends. The main reason I selected the company was based on our experience with our window replacement. I’ll be reaching out soon to replace my front entry door. I’m also considering the back door and garage door. I’ll be watching for a sale on those products.
Business response:
Ronnie, thank you for your loyalty and kind words! We're thrilled you're enjoying your new sunroom and will be sure to share your compliments with Dmitri, Dan, and the installation team. We're also working to resolve the concrete issue as quickly as possible. Thank you for trusting Champion and recommending us to your family and friends! ☀️😊
The representative was knowledgeable and easy to work with. The product is excellent.
Business response:
Danny D., thank you so much for this outstanding feedback! We're thrilled to hear that Dmitri provided you with knowledgeable service and made the process easy for you. It's wonderful to know that you're pleased with both the quality of your product and the installation. Your recognition of our installation team's attention to detail and knowledge means the world to us. We're especially grateful that you found value in your investment and that our communication throughout the project met your expectations. Champion of Atlant... read more
I had an excellent visit with the sales rep who provided a lot of information, but I gained even more details and information from the technician who measured my windows. The actual installation process went along with no problems. The installers were efficient and respectful of my property, which I fully appreciated.
Business response:
Thank you so much for this wonderful feedback! We're thrilled that Luke Hernandez and our entire team exceeded your expectations throughout your window replacement journey. It's fantastic to hear that both the sales presentation and the measurement process provided you with valuable information, and that our installation team impressed you with their efficiency, respect for your property, and thorough cleanup. We're especially pleased that you're delighted with the quality of your windows, the meticulous insulation work, and... read more
Difficult to contact (phone number) get referred to someone else
Business response:
Dear Mrs. Pippin, Thank you for taking the time to share your feedback with us. We value your experience and want to make sure your concerns are properly addressed. We would like the opportunity to better understand your concerns and work toward bringing your customer experience up to the standards we strive to provide. Your local Champion of Atlanta office has been made aware of your feedback, and a member of the local team will be reaching out to you within 48 hours to discuss your concerns and determine how we can assist.... read more
Good product but very expensive. And the installation is a hit and miss thing. You asked for it.
It was time for us to complete our window installation on the rear of our house, so we called Champion who had installed the front of our house in 2021. They had done an excellent job so they were called to finish the job and that is what they had done! Their crew did a fine job and left us with a completed job from start to finish.
Business response:
Thank you for trusting Champion with the rest of your windows after your experience with us in 2021. We’re grateful you came back to us to complete the project and are happy to know you’re pleased with the finished result. It means a lot to have you as a returning Champion customer!
It was a long process from start to finish; however, the final results made up for it.
Business response:
Thank you for sharing your experience! We’re sorry the process took longer than expected, but we’re glad you’re happy with the final results. We truly appreciate your patience and for trusting Champion with your home improvement project!
The price and the quality do not match.
Business response:
Dear Mr. Derickson Thank you for taking the time to share your feedback with us. We value your experience and want to make sure your concerns are properly addressed. We would like the opportunity to better understand your concerns and work toward bringing your customer experience up to the standards we strive to provide. Your local Champion of Atlanta office has been made aware of your feedback, and a member of the local team will be reaching out to you within 48 hours to discuss your concerns and determine how we can assist... read more
Frequently asked questions about Champion Windows and Home Exteriors of Atlanta
How is Champion Windows and Home Exteriors of Atlanta rated?
Champion Windows and Home Exteriors of Atlanta has a 4.3 star rating with 6,796 reviews.
When is Champion Windows and Home Exteriors of Atlanta open?
Champion Windows and Home Exteriors of Atlanta is open now. It will close at 9:00 p.m.