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Champion Windows and Home Exteriors of Atlanta
- Windows Installation
- Atlanta, GA
About this business
Location details
3700 DeKalb Tech Pkwy, Atlanta, GA, 30340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All went well
Business response:
Debra H., we're delighted by your positive feedback on Champion of Atlanta! It's great to hear about Michael's professionalism, our excellent installers, and Jose's exceptional service. We appreciate your thoughts on pricing and value your business. Thank you for choosing Champion Corporate and Champion of Atlanta for your home improvement project.
Time frame for depositing my check. Also time frame not met for installation. Took way too long.
Business response:
Pauline K., thank you for your detailed feedback on your experience with Champion of Atlanta. We're disappointed to hear about the paperwork problems. However, we're pleased that you were satisfied with our installation crew, office staff, and overall workmanship. We appreciate your recognition of Lee and the recent installation team. We'll use your feedback to improve our processes and ensure better timeliness and professionalism in the future. We value your business and hope to have the opportunity to serve you better with... read more
The sales rep, Mike Bradley, represented the company very well. We chose Champion out of 5 bids. It wasn’t the cheapest or the most expensive. However, we like that the company is in Ohio and manufacturers its product. We signed the order 9/30 and the windows were installed 10/31. Mike has been available throughout the process.
Business response:
Michael S., thank you for choosing Champion of Atlanta and for your detailed feedback! We're thrilled that Mike represented us well and that you appreciate our Ohio-based manufacturing. It's great to hear about the timely installation and the crew's professionalism. We apologize for the window cleaning oversight and will address this with our team. Your satisfaction with our materials, workmanship, and value means a lot to us. We're especially pleased that Mike and our short turnaround time exceeded your expectations. Thank ... read more
From the salespeople to the installers, all new there jobs very well. All were professional and polite
Business response:
Frank H., thank you for your glowing review of Champion of Atlanta! We're thrilled that our entire team, from salespeople to installers, impressed you with their professionalism and expertise. It's wonderful to hear that Kristopher and our installation crew exceeded your expectations. We appreciate your recognition of their excellent work. We've noted your comment about the kitchen window full screen replacement and will ensure it's addressed promptly. Your satisfaction is our priority, and we're grateful for your business. ... read more
Excellent professional work
Business response:
Princy J., thank you for your glowing review of Champion of Atlanta! We're thrilled to hear about your excellent experience with our professional work. It's wonderful that you were satisfied with both the workmanship and the clean-up afterwards. We appreciate you recognizing our electrician and door and window installers for their outstanding service. It's great to know your neighbor has already contacted us, and we look forward to potentially assisting you with your future bath remodel, kitchen remodel, or sunroom projects.... read more
The beginning of the process was slow and as a result it took the door almost 3 months to arrive.
Business response:
Dear Erez H., thank you for your detailed feedback on your experience with Champion of Atlanta. We sincerely apologize for the slow start and extended delivery time of your door. We're also concerned about lack of follow-up after the sale. Rest assured, we'll address these issues to improve our service. We're pleased to hear that our office staff, installation crew, and quality of work met your expectations. We appreciate your suggestion about expanding our door options for smaller spaces. Your satisfaction is our priority, ... read more
I like the windows they produce
Business response:
Marion W., thank you for your positive feedback about Champion Corporate and Champion of Atlanta! We're delighted that you like our windows and had a great experience with Kristopher Chavez. Your satisfaction with our team's professionalism, knowledge, and installation quality is wonderful to hear. We appreciate your honesty about the areas where we can improve, particularly in communication. Rest assured, we'll work on enhancing this aspect of our service. While you're unsure about the material quality at this early stage, ... read more
The order took way too long from signing the contract until install. I felt “ghosted”:no follow up until I tracked down someone in the company.
Business response:
Nancy B., thank you for your detailed feedback. On behalf of Champion Corporate and Champion of Atlanta, I sincerely apologize for the extended delay and lack of communication you experienced. This falls far short of our standards, and we're deeply sorry for the stress and inconvenience it caused. While we're pleased that Robert was helpful and that you're satisfied with the door and installation crew, we recognize that our office staff's responsiveness and scheduling process need significant improvement. We take your concer... read more
Extremely professional to work with
Business response:
Jeffrey C., thank you for your glowing review of Champion Corporate and Champion of Atlanta! We're thrilled to hear that every aspect of your experience was '100% PERFECT.' Your praise for Michael Bradley and our entire team's professionalism and knowledge is truly appreciated. It's wonderful to know that our installation crew, office staff, and workmanship all exceeded your expectations. We're grateful for your referral to Alisa and look forward to assisting you with your future window needs. Your satisfaction in 'every are... read more
Frequently asked questions about Champion Windows and Home Exteriors of Atlanta
How is Champion Windows and Home Exteriors of Atlanta rated?
Champion Windows and Home Exteriors of Atlanta has a 4.3 star rating with 6,578 reviews.
When is Champion Windows and Home Exteriors of Atlanta open?
Champion Windows and Home Exteriors of Atlanta is closed now. It will open at 8:00 a.m.