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Champion Windows and Home Exteriors of Greenville
About this business
They did a good job.
Business response:
Bob L., we're delighted by your positive feedback on Champion of Greenville! Your satisfaction with our team's punctuality and professionalism is truly appreciated. We're glad Donald was so helpful. Thank you for choosing Champion Corporate for your home improvement needs. We look forward to serving you again!
I met with 3 different companies & Champion had the best product, warranty & price.
Business response:
Joseph Y., we're delighted you chose Champion of Greenville! Your positive feedback on our products, team, and overall experience is truly appreciated. From Donald's expertise to our efficient installation crew, we're glad we exceeded your expectations at every turn. Thank you for recognizing our commitment to quality and value. We're honored to have served you!
Professional every step of the way,
Business response:
We are pleased to hear about your professional experience with Champion Windows and Home Exteriors of Greenville.
They have all been friendly & professional.They call ahead & are on time.
Business response:
We are grateful for your kind words about our team's professionalism and punctuality. Your feedback means everything to us.
Pricing and timeline met my needs after numerous quotes.
Business response:
Blake S., we're delighted our pricing and timeline at Champion of Greenville met your expectations. We appreciate your positive feedback on our team's professionalism. We'll address the cleanliness concerns you raised to enhance our service. Thank you for choosing Champion. We're excited to assist with your future sliding patio door project.
There was considerable confusion between the work order and the actual installation. This added time and expense that Champion had to absorb. This included the installer "Derrick" having to change hotels in the middle of the installation as the job could not be completed on time.
Business response:
Ron G., thank you for your detailed feedback on your experience with Champion of Greenville. We sincerely apologize for the confusion between the work order and the actual installation, which led to delays and inconveniences. We appreciate you recognizing Derrick's professionalism in adapting to the situation. We're addressing the concrete leveling issue and will ensure it's resolved promptly. Your comments about the miscalculations and work order discrepancies are invaluable for improving our processes. We're glad the insta... read more
Superior custom doors ordered to perfection
Business response:
John H., thank you for your glowing review of Champion of Greenville! We're thrilled that you're so pleased with your custom doors. It's wonderful to hear that George, Marcus, and our installation crew provided exceptional service. We take pride in our professional team, quality workmanship, and commitment to cleanliness and safety. We appreciate your recognition of our efforts to meet and exceed expectations. While we strive to provide the best value, we'll continue working to improve in that area.
Job done on time and looks beautiful
We paid top dollar for the installation. And while the materials are first rate, scheduling and communication with our contractor was poor. Apparently, Champion accepts jobs for which they are not adequately staffed and/or our contractor wasn't honest with us.
Business response:
Michael C., thank you for your detailed feedback on your experience with Champion of Greenville. We sincerely apologize for the scheduling issues, poor communication, and incomplete installation you encountered. This falls well short of our standards at Champion Corporate. We're glad you're enjoying your new screen room, but we understand the frustration with the delays and quality concerns. We take your comments about staffing and contractor honesty very seriously. We'd like to address the remaining issues, including the gu... read more
Frequently asked questions about Champion Windows and Home Exteriors of Greenville
How is Champion Windows and Home Exteriors of Greenville rated?
Champion Windows and Home Exteriors of Greenville has a 4.6 star rating with 1,105 reviews.
When is Champion Windows and Home Exteriors of Greenville open?
Champion Windows and Home Exteriors of Greenville might be open. It requires an appointment.