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Champion Windows and Home Exteriors of Lexington
- Windows Installation
- Lexington, KY
About this business
Location details
2321 Maggard Drive Suite 125, Suite 125, Lexington, KY, 40511, United States
Get directions
Yes
Business response:
Rodney S., we love you're enjoying your new windows from Champion of Lexington! We appreciate your honest feedback about our communication and pricing. At Champion, we're committed to improving our customer experience. Your insights are invaluable, and we'll use them to enhance our services. Thank you for choosing us!
Everyone was very nice and prompt in the beginning. But,,,,the measurements were wrong on some windows and had to be re-ordred. 2 months later, still not done. Very disappointed I can't use my patio.
Business response:
Thank you for sharing your experience. We apologize for any inconveniences due to the reorder products. We want to ensure that all products you receive are up to our high-quality standards. The estimated ship date for the reordered products is 1/20/25. As soon as the product is received, we will contact you to schedule installation. Your feedback has been shared with management, and a representative will be reaching out to you to review the situation and ensure next steps are clearly communicated.
Great salesman and installer
Business response:
We are overjoyed to hear about your positive experience with our salesman and installer team!
Professional friendly people
Business response:
Thank you for your kind words about our team! We appreciate you choosing Champion Windows and Home Exteriors of Lexington!
Love the design & service team
Business response:
We are ecstatic to hear you love our design and service team! Your appreciation means everything to us.
Better communication and follow up! It was 5 months to get the project completed!
Business response:
Thank you for taking the time to share your feedback. We understand the extended timeline was frustrating and will improve our communication.
Quality of employees and products
Business response:
Teri D., we're delighted by your stellar feedback! Your praise for our team, products, and service at Champion of Lexington is truly appreciated. We're proud to have exceeded your expectations across the board. Thank you for choosing Champion Corporate. Your satisfaction is our greatest reward!
The whole experience was wonderful!
Business response:
Mitzi G., thank you for your wonderful review of Champion of Lexington! We're thrilled that your entire experience with us was so positive. It's great to hear that Kyle and our installation crew provided excellent service, demonstrating both professionalism and expertise. We're particularly pleased that our team was punctual, maintained a clean work environment, and exceeded your expectations. Your feedback on the speed of installation and cleanliness is invaluable. At Champion Corporate, we strive for this level of satisfac... read more
I didn’t like the trim at the top of bay window they installed. I was offered no other options.
Business response:
Barbara H., we appreciate your candid feedback about your Champion of Lexington experience. We're disappointed we didn't meet your expectations regarding the bay window trim and communication. Your input is valuable, and we're committed to improving. We'll reach out soon to discuss how we can address your concerns and ensure your satisfaction with our products and service.
Frequently asked questions about Champion Windows and Home Exteriors of Lexington
How is Champion Windows and Home Exteriors of Lexington rated?
Champion Windows and Home Exteriors of Lexington has a 4.5 star rating with 2,026 reviews.
When is Champion Windows and Home Exteriors of Lexington open?
Champion Windows and Home Exteriors of Lexington might be open. It requires an appointment.