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Champion Windows and Home Exteriors of Minneapolis
- Windows Installation
- New Hope, MN
About this business
Location details
5100 Hwy 169 N, Suite B, New Hope, MN, 55428, United States
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april our sales person was fantastic and patient while helping us come with what the end result being the best solution. The installers were fantastic as well and the door looks amazing.
Business response:
Thank you for your wonderful feedback! We’re glad April provided helpful guidance and that the installers did a fantastic job. We’re thrilled you love your new door and appreciate you choosing Champion!
Everything went smooth with good communication, install crews, salesperson, and quality of product.
Business response:
Renae P., we're delighted by your positive feedback! Your satisfaction with our communication, team, and products at Champion Corporate and Champion of Minneapolis means a lot. We've noted your suggestion about English-speaking installers and will address it. Thanks for recognizing Luke and our crew. We're excited about your future projects!
Communication on delays or issues could be improved.
Business response:
We take all feedback seriously and understand communication on delays could be improved. We appreciate your honest input.
Our window installer was absolutely GREAT!! Very thorough and efficient. Love our windows and the job was done and very well cleaned up after installation.
The whole process was very smooth, within my budget and the service was top-notch since the beginning to the end.
Business response:
We are overjoyed to hear about your smooth experience and top-notch service from beginning to end.
Windows are nice and sales rep was helpful. Installation process was awful.
Business response:
We deeply regret the disappointing experience you had with Champion of Minneapolis. While we're pleased you liked the windows, we acknowledge our significant shortcomings in installation and communication. We are committed to addressing these issues promptly. We'll be in touch to make things right and ensure such problems don't recur.
Paul was exceptional in explaining the product and process to us. We were very impressed with him.
Business response:
Christina F., thank you for your glowing review of Champion of Minneapolis! We're thrilled that Paul provided such exceptional service, thoroughly explaining our products and process. It's wonderful to hear that our installation crew was efficient, neat, and delivered quality workmanship. We appreciate your feedback about the installation scheduling and will work to improve our communication in this area. Your satisfaction with the value and quality of our windows means a lot to us. Thank you for recognizing Paul's outstandi... read more
I wasn't told that the windows would be smaller than the previous windows.
Business response:
Natalie A., thank you for your detailed feedback on your experience with Champion of Minneapolis. We sincerely apologize for not clearly communicating the window size changes and the limitations in color options. Your dissatisfaction with the quality of materials and value received is concerning to us. We appreciate your positive comments about our sales team, installers, and office staff. However, we clearly fell short in some crucial areas. At Champion, we strive for complete customer satisfaction, management from your loc... read more
3 of my 18 windows have issues. 1 was wrong size (fixed), 1 was wrong style and 1 is cracked
Business response:
Vicki R., I sincerely apologize for the ongoing issues with your windows and the lack of communication you've experienced. This falls far short of Champion of Minneapolis's standards, and I understand your frustration. We appreciate your patience and the positive feedback about Earl's knowledge and the windows themselves. I assure you that we're urgently addressing the remaining problems. We'll provide you with a clear timeline for completion and improve our follow-up process. Your satisfaction is our priority, and we're com... read more
Frequently asked questions about Champion Windows and Home Exteriors of Minneapolis
How is Champion Windows and Home Exteriors of Minneapolis rated?
Champion Windows and Home Exteriors of Minneapolis has a 4.3 star rating with 2,195 reviews.
When is Champion Windows and Home Exteriors of Minneapolis open?
Champion Windows and Home Exteriors of Minneapolis might be open. It requires an appointment.