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Champion Windows and Home Exteriors of Nashville

4.3

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Location details

1420 Donelson Pike A12, Suite A12, Nashville, TN, 37217, United States

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4.3330 reviews
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Anne Mayle's profile image
Anne Mayle 
15 years ago

The windows wouldn?t come in till the end of September. So far we are totally satisfied with them. They gave us the best price by far of anybody. They only make vinyl windows, and not wood. We are replacing our front wood windows with vinyl. Their colors seem to match okay and they seemed to go out of their way to give us a really good price. They were very professional. When they sent a worker out here to measure the windows he seemed very conscientious. He took his time to measure everything and to check the window sills o... read more

gary boisen's profile image
gary boisen 
15 years ago

They were in and out within two days, which they said it would only take two days. One of the windows cracked after a year and they replaced it free of charge. Overall, I was quite satisfied. 

Stella Gruenbacher's profile image
Stella Gruenbacher 
15 years ago

The salesman was a bit "hard-sell" and that made me quite wary. But all went very well. The man who came out to measure was pleasant and efficient . The windows arrived within the time frame promised. The workers were prompt, careful and pleasant. They took only a brief lunch break and worked quite late to get it all done in one day. They cleaned up well. The manager came by to check up on them in the mid afternoon and followed up by phone a couple of days later. I am pleased with the service and the product. 

nancy moyer's profile image
nancy moyer 
16 years ago

They were very professional, nice to have around and very courteous. 

Chelsea Cox's profile image
Chelsea Cox 
2 years ago

6 months later still havent fixed my door. The communication is terrible and no end in site to get it fixed properly. They dont respond when asked when itll arrive and each department gives you the run around. 

Business response:

We apologize for any inconvenience due to communication, [Member Name Removed]. We take customer satisfaction seriously and will contact you soon to address this. Or, if you'd like, please give us a call at (478) 787-6841 and we'll get you the latest update on your repair. 

Chelsea Cox's profile image
Chelsea Cox 
2 years ago

Allen out of Topeka should not be trusted. He lacks accountability for his actions and he doesnt seem to mind blaming customers for his short falls. It should never take 6 months to get a door in. Then Mike his manager doesnt seem to want to be bothered to listen to what happened as its a "waste of my time" We were a valued customer for many years to now be treated like this. The Kansas team does care except for Della. She is the only one who tries to get things fixed. So disappointing. 

Business response:

We apologize for the long wait time and trouble dealing with Champion staff. We take customer feedback seriously and will be addressing this with our team. Please contact us at (478) 787-6841 so we can discuss this further with you. Thank you for bringing this to our attention. 

Evan Riggs's profile image
Evan Riggs 
3 years ago

Very disappointing experience. Was misled about the type of windows and the installation process. Was told by the regional manager that "it is what it is ". 

Lisa Boehmke's profile image
Lisa Boehmke 
8 years ago

Not as well as expected due to sloppy workmanship and lots of mis-communication. 

Lisa Boehmke's profile image
Lisa Boehmke 
9 years ago

Frequently asked questions about Champion Windows and Home Exteriors of Nashville

How is Champion Windows and Home Exteriors of Nashville rated?

Champion Windows and Home Exteriors of Nashville has a 4.3 star rating with 330 reviews. 

When is Champion Windows and Home Exteriors of Nashville open?

Champion Windows and Home Exteriors of Nashville might be open. It requires an appointment.