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Champion Windows and Home Exteriors of Omaha
- Windows Installation
- Omaha, NE
About this business
Location details
3425 Oak View Dr, Suite 100, Omaha, NE, 68144, United States
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I would recommend champion to a friend along with several other competitors
Business response:
John I., thank you for choosing Champion of Omaha. We're thrilled you found our team knowledgeable and efficient. Your feedback on pricing clarity is valuable for our improvement at Champion Corporate. We're glad you're satisfied with your security door and appreciate your consideration for future recommendations.
The installers did not use any protective tarps on the floor and scratched the wood surface plus there was sawdust and wood pieces on the front entryway floor from the shim's. The windows are on the second story of our house and they didn’t clean them on the outside and can see smears on them especially when the sun hits them so not very impressed with the way things were left for us to clean up after them .. we spent quite a lot of money and the crew sb responsible for protecting surfaces and cleaning their messes
Business response:
We deeply regret the subpar installation experience you encountered with Champion of Omaha. Your feedback about the floor damage, mess, and poorly cleaned windows is unacceptable and not the customer experience we strive for. We're committed to rectifying these issues promptly. Please allow us to schedule a follow-up visit to address your concerns and restore your confidence in our service.
Very professional and stand behind their work
Business response:
We're thrilled that you found our team professional and that we stood behind our work. It's wonderful to hear that Hunter was helpful and that our installation crew exceeded your expectations. We appreciate your understanding regarding the window mix-up and are glad we quickly resolved it. We truly appreciate your business and look forward to serving you again in the future!
The entire process was easy and HONEST!
Business response:
Thank you for your glowing review of Champion of Omaha! We're thrilled that you found the entire process easy and honest. It's wonderful to hear that Hunter was knowledgeable and helpful, and that Josh provided excellent installation work. We're proud of our lifetime warranty and the quality of our materials and workmanship. Your satisfaction across all areas, from initial consultation to finished installation, is exactly what we strive for. We appreciate your willingness to recommend us and Hunter without hesitation. Thank ... read more
It took several months to get the project started. I was told it was because they had to order the materials. When the crew of 2 showed up, the material they unloaded and installed was common stock that any company in the business of installing screen rooms, would have in stock.
Business response:
Gary B., I sincerely apologize for the numerous issues you experienced with Champion of Omaha. We deeply regret the delays, communication breakdowns, and installation problems that fell far short of our standards. I'm particularly concerned about the lack of responsiveness from our office staff and the challenges with our installation crew. While I'm glad the final result looks nice after corrections, we understand this doesn't make up for the frustrations you encountered. We appreciate your recognition of Jake and Justin, a... read more
Quality work. Did everything well.
Yes I would likely recommend them to Champion of Omaha if asked who did our patio.
Business response:
Tony S., thank you for your feedback on your experience with Champion of Omaha. We're glad you're enjoying the final look of your patio and appreciate the positive comments you've received. We sincerely apologize for the scheduling issues and quality concerns you encountered. Your input about Jake and Nate's helpfulness is valuable, and we'll use your feedback to improve our installation process and crew management. We understand your frustration with the project timeline and areas needing fixes. Champion is committed to del... read more
They did a awesome job
Business response:
Debbie F., thank you for your fantastic review of Champion Corporate and Champion of Omaha! We're thrilled to hear that you had an awesome experience with us. It's wonderful to know that Pat Bendlin and our installation crew provided excellent service, and that you were satisfied with our timeliness and workmanship. We take pride in delivering high-quality materials and value to our customers. Your positive feedback on every aspect of our service, from the sales process to the installation, is greatly appreciated. We're hono... read more
Professional company. Quality windows.
Frequently asked questions about Champion Windows and Home Exteriors of Omaha
How is Champion Windows and Home Exteriors of Omaha rated?
Champion Windows and Home Exteriors of Omaha has a 4.5 star rating with 3,727 reviews.
When is Champion Windows and Home Exteriors of Omaha open?
Champion Windows and Home Exteriors of Omaha might be open. It requires an appointment.