Charter Senior Living of Chattanooga

Anonymous 

on AplaceForMom

a year ago

Overall she is fitting in my mother is difficult I do understand. The staff are fabulous. They are doing a remodeling and there is a pest issue which could possibly be an issue due to the remodeling. I wish they would encourage our loved one to take better care of herself, but again we do understand our loved one can be difficult. The food is ok, I have eaten a few times and would give that a 5. They do have quite a few activities and our loved one is getting involved more and more, that is a 10. 

Tim L 

on AplaceForMom

a year ago

My Dad is very pleased with his situation at CSLC. He has gotten comfortable and styled in. The remodel has really provided him with a modern room . Having three meals provided is a big assistance in his day 

Anonymous 

on AplaceForMom

2 years ago

Generally, the staff are very good. My sister likes the staff. However, when calling about a billing issue, I was to receive a call back (tried twice.) A few days later, finally did get a call from the financial person. Move in was good. The rent was quoted incorrectly at lease signing, by their staff. But I think the rent is okay and a good value. 

Anonymous 

on AplaceForMom

7 years ago

Summit VIew truly cares about the residents that live there. They help you advocate for your family member to ensure that they are about to be as independent as they possibly can. Their approach to people who are having cognitive difficulty is not to see them half empty and warehouse them it is to provide stimulating programs that help maintain there functional level. If you are looking at a different approach to care then visit Summit View 

J.Latham 

on AplaceForMom

8 years ago

My parents (mother & stepfather) have been at Summit View in Chattanooga for several years. I have never seen anything but a clean facility that is staffed with caring people. When my mother died, the staff was definitely supportive and concerned for my stepfather's welfare. I live several states away and the staff welcomes my calls to check on 'how are things going' and always takes as much time as needed to talk with me. My visits are always unannounced and I never saw either unclean or with any signs of abuse or lack of c... read more

LS 

on AplaceForMom

8 years ago

I have been to Summit View many times over the last few years visiting a resident there and I have never seen any of the things the other reviewers report. I have been very impressed with the staff, the activities, and the facilities. Go see for yourself. 

Anonymous 

on AplaceForMom

a year ago

From the time that we placed our loved one in this facility to the day that he passed away. The administrative staff tried consistently to up charges unnecessarily, or to tell us that they needed to kick our loved one out. The nursing staff is the one redeeming quality about this place. The nurses really cared about my loved one and gave him the best care possible. They even worked with us to try to help with some rehab in house to cut down on costs. Prices for rent and care were increased. With no knowledge upfront, no warn... read more

Stacey 

on AplaceForMom

2 years ago

The experience my loved one and I had with this location was beyond comprehension. There were many i unacceptable issues at this facility. The worst was when my loved one fell ill, and in the early hours of the morning needed to be taken by ambulance to the hospital. Where she was immediately placed into ICU, with end of life stages beginning. Myself, as the emergency contact, and the ONLY contact in her file WAS NEVER NOTIFIED. Not one phone call was made to me to let me know that she was even in the hospital. Not only was ... read more

Anonymous 

on AplaceForMom

2 years ago

I would tell a friend, that they should look elsewhere. My loved one chose the place. We were sold unrealized promises.The residents do not seem happy, either. It's a sad situation and a dreary place.