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Charter Senior Living of Chattanooga
- Assisted Living Facilities
- Chattanooga, TN
About this business
Location details
825 Runyan Dr, Chattanooga, TN, 37405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My parents (mother & stepfather) have been at Summit View in Chattanooga for several years. I have never seen anything but a clean facility that is staffed with caring people. When my mother died, the staff was definitely supportive and concerned for my stepfather's welfare. I live several states away and the staff welcomes my calls to check on 'how are things going' and always takes as much time as needed to talk with me. My visits are always unannounced and I never saw either unclean or with any signs of abuse or lack of c... read more
I have been to Summit View many times over the last few years visiting a resident there and I have never seen any of the things the other reviewers report. I have been very impressed with the staff, the activities, and the facilities. Go see for yourself.
From the time that we placed our loved one in this facility to the day that he passed away. The administrative staff tried consistently to up charges unnecessarily, or to tell us that they needed to kick our loved one out. The nursing staff is the one redeeming quality about this place. The nurses really cared about my loved one and gave him the best care possible. They even worked with us to try to help with some rehab in house to cut down on costs. Prices for rent and care were increased. With no knowledge upfront, no warn... read more
The experience my loved one and I had with this location was beyond comprehension. There were many i unacceptable issues at this facility. The worst was when my loved one fell ill, and in the early hours of the morning needed to be taken by ambulance to the hospital. Where she was immediately placed into ICU, with end of life stages beginning. Myself, as the emergency contact, and the ONLY contact in her file WAS NEVER NOTIFIED. Not one phone call was made to me to let me know that she was even in the hospital. Not only was ... read more
I would tell a friend, that they should look elsewhere. My loved one chose the place. We were sold unrealized promises.The residents do not seem happy, either. It's a sad situation and a dreary place.
This place is terrible! There's mold every where ceiling is falling in! If that's not enough there's cockroaches every where! Very nasty and trashy.The lady that gave us a tour was rude and very unprofessional!! The owners should be ashamed to call this place a business!! Please do not put any loved ones in here!! "This place definitely needs to be shut down"
Do not put your loved ones in this place. Roach bugs, black mold, general nasty. You pay for house cleaning. - but never happens. When going by sat down on couch roach ran across dress.. Roaches so bad even in freezer. In dining room anything you touch sticks to your hands never wipe down anything. I have never seen such a disgrace!! This place needs to be shut down
Have never been treated so poorly. Is this place seriously a business? They spoke to us as if we were speaking English for the first time. You know that voice where everything said is making you want to run the other way. During our tour there were noticeable live roach bugs as well as some in their artwork. The staff on the second floor where residents have help with daily activities seemed very over worked due to numerous residents in wheelchairs. [removed] Either way they don't have the proper equipment to aid these peopl... read more
If you want a place for your loved one that drags them out of the bed at 5 am to get dressed for breakfast and sit in the hallway until 8 am when breakfast comes. That is if it isn't late because the chef is late every other day. If you want somewhere that your loved one is given medication and insulin injections by a staff member that is not certified in anyway except for a medical terminology course taught by the head nurse for 2 hours. If you want your loved one to be double diapered by the staff for their benefit. If you... read more
Frequently asked questions about Charter Senior Living of Chattanooga
How is Charter Senior Living of Chattanooga rated?
Charter Senior Living of Chattanooga has a 3.6 star rating with 83 reviews.
When is Charter Senior Living of Chattanooga open?
Charter Senior Living of Chattanooga is open now. It will close tomorrow at 12:00 a.m.