Charter Senior Living of Chattanooga's cover image
Claimed

This profile has been claimed by the business owner or representative.

Charter Senior Living of Chattanooga

3.6

About this business

Location details

825 Runyan Dr, Chattanooga, TN, 37405, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.683 reviews
Select a rating
Jim C's profile image
Jim C 
3 weeks ago

I have had two family members living at Charter. The staff is wonderful. The director [name removed] is very experienced and extremely caring and helpful. The nursing director Star is also professional, compassionate, and has been invaluable in some very stressful times. The recent facility upgrades are attractive and functional. I would highly recommend Charter Senior Living. 

Business response:

Jim, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Becky O's profile image
Becky O 
2 months ago

Dining. Lunch and dinner smaller amounts of food but breakfast plenty and excellent! Staff all wonderful ! Caring and doing fantastic job! 

Business response:

Becky, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! 

Anonymous's profile image
Anonymous 
6 months ago

Charter Senior Living could definitely improve on the food and maintenance. They are "renovating" right now but it's just cosmetic stuff and the building is old. One of the elevators was broken for like 5 days and that to me is just unacceptable. Most of the staff is really friendly and the director works her butt off. 

JulieAnn L's profile image
JulieAnn L 
6 months ago

[name removed] and staff are very nice and helpful. I feel like my nanny is in a place that truly cares about her well-being. The new updates they’ve done to the building are very nice and make it feel very homey. 

Business response:

Thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help! 

Anonymous's profile image
Anonymous 
9 months ago

They are renovating, but facility needs upgrades. Very old. Wish these facilities provided social work services so residents could access needed services better, like medical care, therapies, etc. 

Anonymous's profile image
Anonymous 
11 months ago

Overall she is fitting in my mother is difficult I do understand. The staff are fabulous. They are doing a remodeling and there is a pest issue which could possibly be an issue due to the remodeling. I wish they would encourage our loved one to take better care of herself, but again we do understand our loved one can be difficult. The food is ok, I have eaten a few times and would give that a 5. They do have quite a few activities and our loved one is getting involved more and more, that is a 10. 

Tim L's profile image
Tim L 
a year ago

My Dad is very pleased with his situation at CSLC. He has gotten comfortable and styled in. The remodel has really provided him with a modern room . Having three meals provided is a big assistance in his day 

Business response:

Hi, thank you for sharing your positive experience! 

Anonymous's profile image
Anonymous 
a year ago

Generally, the staff are very good. My sister likes the staff. However, when calling about a billing issue, I was to receive a call back (tried twice.) A few days later, finally did get a call from the financial person. Move in was good. The rent was quoted incorrectly at lease signing, by their staff. But I think the rent is okay and a good value. 

Business response:

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day! 

Anonymous's profile image
Anonymous 
6 years ago

Summit VIew truly cares about the residents that live there. They help you advocate for your family member to ensure that they are about to be as independent as they possibly can. Their approach to people who are having cognitive difficulty is not to see them half empty and warehouse them it is to provide stimulating programs that help maintain there functional level. If you are looking at a different approach to care then visit Summit View 

Frequently asked questions about Charter Senior Living of Chattanooga

How is Charter Senior Living of Chattanooga rated?

Charter Senior Living of Chattanooga has a 3.6 star rating with 83 reviews. 

When is Charter Senior Living of Chattanooga open?

Charter Senior Living of Chattanooga is open now. It will close tomorrow at 12:00 a.m.