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825 Runyan Dr, Chattanooga, TN, 37405, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I have had two family members living at Charter. The staff is wonderful. The director [name removed] is very experienced and extremely caring and helpful. The nursing director Star is also professional, compassionate, and has been invaluable in some very stressful times. The recent facility upgrades are attractive and functional. I would highly recommend Charter Senior Living.
Business response:
Jim, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Dining. Lunch and dinner smaller amounts of food but breakfast plenty and excellent! Staff all wonderful ! Caring and doing fantastic job!
Business response:
Becky, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Charter Senior Living could definitely improve on the food and maintenance. They are "renovating" right now but it's just cosmetic stuff and the building is old. One of the elevators was broken for like 5 days and that to me is just unacceptable. Most of the staff is really friendly and the director works her butt off.
[name removed] and staff are very nice and helpful. I feel like my nanny is in a place that truly cares about her well-being. The new updates they’ve done to the building are very nice and make it feel very homey.
Business response:
Thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help!
They are renovating, but facility needs upgrades. Very old. Wish these facilities provided social work services so residents could access needed services better, like medical care, therapies, etc.
Overall she is fitting in my mother is difficult I do understand. The staff are fabulous. They are doing a remodeling and there is a pest issue which could possibly be an issue due to the remodeling. I wish they would encourage our loved one to take better care of herself, but again we do understand our loved one can be difficult. The food is ok, I have eaten a few times and would give that a 5. They do have quite a few activities and our loved one is getting involved more and more, that is a 10.
My Dad is very pleased with his situation at CSLC. He has gotten comfortable and styled in. The remodel has really provided him with a modern room . Having three meals provided is a big assistance in his day
Business response:
Hi, thank you for sharing your positive experience!
Generally, the staff are very good. My sister likes the staff. However, when calling about a billing issue, I was to receive a call back (tried twice.) A few days later, finally did get a call from the financial person. Move in was good. The rent was quoted incorrectly at lease signing, by their staff. But I think the rent is okay and a good value.
Business response:
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Summit VIew truly cares about the residents that live there. They help you advocate for your family member to ensure that they are about to be as independent as they possibly can. Their approach to people who are having cognitive difficulty is not to see them half empty and warehouse them it is to provide stimulating programs that help maintain there functional level. If you are looking at a different approach to care then visit Summit View
Charter Senior Living of Chattanooga has a 3.6 star rating with 83 reviews.
Charter Senior Living of Chattanooga is open now. It will close tomorrow at 12:00 a.m.