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Charter Senior Living of Chattanooga
- Assisted Living Facilities
- Chattanooga, TN
About this business
Location details
825 Runyan Dr, Chattanooga, TN, 37405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the staff and how they really seem to care about each person in the facility. Food is not always the best my daddy says . They could work on that more but I do feel like it is a great place with caring staff
Business response:
Thank you for sharing your feedback! We’re so glad to hear that you’ve had a positive experience with our team and feel the genuine care they provide. We also appreciate your honest feedback about the dining experience, as it helps us identify opportunities to improve. Thank you for trusting us with your dad’s care and for being part of our community!
They are definitely warm and welcoming. They're very engaged personally with the residence. In general, the place smelled very clean. The on boarding could've been improved in that. It felt a little bit clustered and disorganized. That however, was compensated by their very accommodating nature towards the residence and their families.
The quality of care is excellent. Very kind caseworker. They are compassionate and come to the room with any need. I would recommend them to others who are searching for a place for their loved one.
Business response:
Thank you for your kind words. We’re glad to hear you’ve experienced compassionate care and support from our team. Your recommendation means a great deal to us.
Very attentive staff. The recreational and social activities are varied and quite inclusive. My 94yr old mother is enjoying her stay. Mom's apartment was a renovated unit, and easy to keep up.
Business response:
Thank you for your kind words. We’re glad to hear your mother is enjoying her time with us and that our team, activities, and renovated apartment have made her stay comfortable and engaging. We appreciate you sharing your experience!
I have had two family members living at Charter. The staff is wonderful. The director [name removed] is very experienced and extremely caring and helpful. The nursing director Star is also professional, compassionate, and has been invaluable in some very stressful times. The recent facility upgrades are attractive and functional. I would highly recommend Charter Senior Living.
Business response:
Jim, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Dining. Lunch and dinner smaller amounts of food but breakfast plenty and excellent! Staff all wonderful ! Caring and doing fantastic job!
Business response:
Becky, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Charter Senior Living could definitely improve on the food and maintenance. They are "renovating" right now but it's just cosmetic stuff and the building is old. One of the elevators was broken for like 5 days and that to me is just unacceptable. Most of the staff is really friendly and the director works her butt off.
[name removed] and staff are very nice and helpful. I feel like my nanny is in a place that truly cares about her well-being. The new updates they’ve done to the building are very nice and make it feel very homey.
Business response:
Thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help!
They are renovating, but facility needs upgrades. Very old. Wish these facilities provided social work services so residents could access needed services better, like medical care, therapies, etc.
Frequently asked questions about Charter Senior Living of Chattanooga
How is Charter Senior Living of Chattanooga rated?
Charter Senior Living of Chattanooga has a 3.8 star rating with 98 reviews.
When is Charter Senior Living of Chattanooga open?
Charter Senior Living of Chattanooga is open now. It will close tomorrow at 12:00 a.m.