Charter Senior Living of Dedham

4.6

Assisted Living Facilities
Dedham, MA

About this business

Wellness Assisted Living Facilities

Location details

391 Common Street, Dedham, MA, 02026, United States

Get directions

Weekday	Schedule	Status
Mon	12:00 a.m. to Midnight
Tue	12:00 a.m. to Midnight
Wed	12:00 a.m. to Midnight
Thu	12:00 a.m. to Midnight
Fri	12:00 a.m. to Midnight
Sat	12:00 a.m. to Midnight
Sun	12:00 a.m. to Midnight

4.6111 reviews

Select a rating

Doreen M

3 weeks ago

Seems like a great place, very clean, recently got a great paint job. The TV/movie rooms don’t seem to have enough seats for the 83 folks in the facility. The one bedroom units have a very small living/kitchen area. I am looking for a not for profit facility that this one is not.

Business response:

Thank you for your feedback! We’re glad you enjoyed your visit and found our community clean and welcoming. We appreciate you sharing your thoughts and wish you the best in finding the right fit!

Treacy

a month ago

My dad has adjusted better than I expected (esp. since he went from rehab hospital directly to Charter without returning to his home). He has friends he dines with, plays cards and bingo, enjoys when musicians come to perform. He is in a studio which he was unhappy about at first; we were trying to stretch his funds out as long as possible. He also arrived there using a wheelchair so that made sense. He now has a walker, and with that's his care plan is less expensive, and is happy with/used to the studio. Overall we're happ... read more

Business response:

Thank you for sharing your experience! We’re so glad your dad has adjusted well, made new friends and is enjoying life at Charter. We appreciate your kind words about our team and community.

Anonymous

6 months ago

Dad's getting used to new home. Participating in activities. Eating at least 2 out of 3 meals (probably still more than he ate when he lived alone). Staff is attentive though the response time when I contact is slow; better to address in person. Clean, care is good; dad just needs to have some patience.

Business response:

Thank you for sharing your experience. We’re glad to hear your dad is getting involved in activities and settling in, and that you’ve found our team attentive and the care positive. We also appreciate your feedback about response times and will continue working to improve communication.

Kari

7 months ago

Stopped in for a tour and was pleased. The community was clean and well cared for, and the staff was genuinely kind and helpful. Everyone took the time to answer our questions, and it all felt very relaxed and welcoming.

Liam Zhang

7 months ago

I had a great time touring the community. The property manager made me feel very welcomed and comfortable. They said they just had completed a renovation and the property looks amazing.

Anonymous

8 months ago

What we like the most about the community are the day trips for memory care clients, and private rooms. Yes, we would recommend Charter Senior Living to other families based on the experience,

Business response:

We are overjoyed to hear you appreciate our memory care day trips and private rooms! Your recommendation means everything to us.

Anonymous

8 months ago

We are very happy with Charter Senior Living of Dedham. I would recommend these folks to others. The facility is nice. The staff is caring and competent.

Deb F

2 years ago

If u visit often it can work. People are very nice and caring. It is not one on one which they tell you upfront. Both my parents are here and their needs differ. Difficult situation for staff which they have addressed better as they got to know them. My parents feel taken care of with my prompting staff of their needs.

ROSE S

3 years ago

MY MOTHER IS HAPPY THERE. THE STAFF IS VERY FRIENDLY. UPPER MANAGEMENT IS EXTREMELY EASY TO DEAL WITH AND AS HELPFUL. I MOVED MY MOTHER FROM ANOTHER ASSISTED LIVING BECAUSE OF NASTY CONDITIONS AND POOR UPPER MANAGEMENT. I'M VERY HAPPY WITH THE LINDEN.