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Charter Senior Living of Godfrey
- Assisted Living Facilities
- Godfrey, IL
About this business
Location details
1373 D'Adrian Professional Park, Godfrey, IL, 62035, United States
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I think things are going well at Morningside. I think that he is a pain in the you know what. I appreciate everyone's compassion and understanding with him. I apologize for his behavior, but that's how he has always been. I am pleased with his care and everything. This facility has really taken great care of him.
The dining service at Provision Living at Godfrey has been excellent. She has been very happy with that. One complaint I have is that she was under level 3 care and felt like she wasn't getting her moneys worth. She has now switched to level 2 care. Although she felt like she was getting level 2 care before and was paying for level 3.
Beautiful place with caring people who make the transition easy for your loved one. Great communication and follow up. The staff was very helpful with our long distance move.
My brother and I like it quite a bit. Our stepfather toured this week and liked it also. Very clean and doesn't "feel" like a nursing home. This may fit our needs. Cost is a concern.
The staff is very friendly. There aren't really any concerns and I am very happy with the stay there. They do certain activities, and I just wish they had a wider variety. With the residents that are there, most are in their 70-90's and they like to dance, and there is never a dancing night, and they have never had one. I think they would really like that.
The staff was great we never had a problem with them. Her room several times when we went there looked like they hadn't even bothered to clean it. There was always crap on the toilet that could've improved. The room size was great. We had no problem with that.
Business response:
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our staff and that your loved one's room size met your expectations. We're sorry to hear housekeeping did not consistently meet your expectations. Your feedback is important and helps us continue improving the experience we provide to our residents and families.
Frequently asked questions about Charter Senior Living of Godfrey
How is Charter Senior Living of Godfrey rated?
Charter Senior Living of Godfrey has a 4.6 star rating with 90 reviews.
When is Charter Senior Living of Godfrey open?
Charter Senior Living of Godfrey is open now. It is open 24/7.