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Charter Senior Living of Godfrey
- Assisted Living Facilities
- Godfrey, IL
About this business
Location details
1373 D'Adrian Professional Park, Godfrey, IL, 62035, United States
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My mom really enjoys all the activities that the director, [Name Removed], provides. She likes the staff & residents. Enjoys the food, too. They have recently lost their director & one of their nurses. Hope that won't change resident care too much. Only wish we could have talked our mom into assisted living, sooner!
Business response:
Thank you for your kind review! We're so glad your mom is enjoying the activities, friendships, and meals. We appreciate your trust and remain committed to providing exceptional care and support for every resident.
Staff is always friendly, he loves the food and has began to gain weight again. He had lost 40 when my mother got sick. His room looks clean and he is very happy with the laundry service. He has made friends and has began to get involved with the Wednesday outings.
Business response:
We are glad to hear about the friendly staff, clean room, and enjoyable outings. Seeing happiness and new friendships flourish means everything to us.
[name removed] was very professional and was able to answer all our questions. I liked that she did not make us feel rushed and gave us her card to call if we had questions. I believe my parents will be moving in soon!
Charter is an excellent choice and one we wanted to choose. Unfortunately my aunt is not ready for this move.
Business response:
Thank you for your kind words and for considering our community. We understand that timing is an important part of this decision. When the time feels right, we’re here to help and support you and your aunt in any way we can.
My sister & I were very worried that our mother would not like it, but she loves it there! We have been very pleased. Only complaints would b lack of itemized billing so we know exactly what is included w rent & what is extra. Apparently copy machine is broken so residents do not have their own copy of activities to post on their fridge. Fruit is not always readily available along w hot coffee as stated on tour
DAD has been a resident of Charter Senior Living of Godfrey for 12 months. During that time I've been impressed with the attentiveness and the pleasant atmosphere with the staff. Dad says most meals are OK and he enjoys the bingo and a few other activities. The suite is comfortable, and there have been a recent upgrades to the heating and cooling systems. The staff was very accommodating during these upgrades.
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
Business response:
Thank you for sharing your positive experience!
I would rate all categories as a 5 except for "value for money". I would rate it a 4. It was less expensive than other facilities when I was shopping around. However after the new owners took over, they raised the price by $[fee removed] with no real change in value added. Staff is very friendly and helpful. I feel that my family member is well cared for and he seems content when I visit.
The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had a loving demeanor. Yes , I would recommend to others.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Charter Senior Living of Godfrey! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about Charter Senior Living of Godfrey
How is Charter Senior Living of Godfrey rated?
Charter Senior Living of Godfrey has a 4.6 star rating with 90 reviews.
When is Charter Senior Living of Godfrey open?
Charter Senior Living of Godfrey is open now. It is open 24/7.