This profile has been claimed by the business owner or representative.
1373 D'Adrian Professional Park, Godfrey, IL, 62035, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 8:00 a.m. to 5:00 p.m. |
What we like the most about Charter Senior Living is that it is close to family and other friends. The community is also pretty and yes, we would recommend the community to other families.
Business response:
Thank you for sharing your positive experience!
I would rate all categories as a 5 except for "value for money". I would rate it a 4. It was less expensive than other facilities when I was shopping around. However after the new owners took over, they raised the price by $[fee removed] with no real change in value added. Staff is very friendly and helpful. I feel that my family member is well cared for and he seems content when I visit.
The nurses and the CNA's and other support staff were all amazing. They were genuine. They were polite, professional and respectful. But most importantly, they seemed to truly care about my mom. They all had a loving demeanor. Yes , I would recommend to others.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Charter Senior Living of Godfrey! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I would recommend without hesitation. The amount of care received , especially for the cost, is exceptional. My mother is blind and therefore a high maintence resident. The staff is very friendly and appear to enjoy their jobs and care about the residents. I also have access to the administration and medical team. by phone , text or email. Which is very comforting as well as efficient manner of communication.
Business response:
Hi Cathryn, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I'm very happy with the experience that I see mom having. I like the camaraderie among the staff. They seem very integrated. I like the attentiveness they extend to the residents. I like the activities that are provided. The facility is clean, and mom is always clean and dressed. I would definitely recommend Cedar Creek to anyone seeking Assisted Living.
Business response:
Thank you for sharing your positive experience! We're delighted to hear that your mom is happy, and you appreciate the camaraderie among our staff. Ensuring the well-being and satisfaction of our residents is our top priority. We're glad you've noticed the cleanliness, attentiveness, and variety of activities. Your recommendation means a lot to us. If there's anything more we can do, please don't hesitate to let us know.
It's completey clean. All of the people are great. The staff is always checking on me. They have plenty of activites. They have a movie section, and entertainers that come in. The value for the money is pretty good but a lot of things I don't use, such as memory care.
Overall experience was for sure wonderful. So glad she spent her last time there. Most caring place I have seen. I will give cleanliness a 4. Friendliness a 5 extended to family as well. Care services far above any place else I have seen. She responded so much better to their care. Meals were like a family gathering with staff joining in to make them easier. Staff were more like her friends and mine too. This facility was the only one she would participate in activities. I will give it 4 only because there was so much she wa... read more
It's been a pretty good experience, and there is no complaints. They seem to be, taking really good care of loved one, and I am very impressed. My loved one loves the food., and is always busy with activie. it's good value, for the money, compared to other places. My loved one is very happy. Overall, they take good care of my loved one, and always call if it's any issues,
I placed my mom here because I could no longer care for here the way she needed at home. The staff the place everything I just love it. My loved one loves it and she is comfortable here. I recommend it for everyone. The cost is very reasonable also after checking into many places.
Charter Senior Living of Godfrey has a 4.6 star rating with 79 reviews.
Charter Senior Living of Godfrey is open now. It will close at 5:00 p.m.