.png)
This profile has been claimed by the business owner or representative.
Charter Senior Living of Moline
- Assisted Living Facilities
- Moline, IL
About this business
Location details
900 43rd Ave, Moline, IL, 61265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The staff is helpful and caring. Attention to her needs. We would very highly recommend Charter Senior Living to other families based on the experience we have had.
Business response:
Thank you for your kind review! We're so glad to hear our caring team has made a positive difference for your family. We truly appreciate your recommendation and your trust in our community.
The people who work there treat my dad with care. Also, I love abroad and really appreciate their Facebook updates - I can see the activities and thing a he does. I would definitely recommend to others
Business response:
Thank you for your kind review! It means so much to hear that our Facebook updates help you stay connected, and we truly appreciate your recommendation.
Charter is exceptional. It’s a beautiful facility, with interior decorations making you feel like you are in a high end hotel. The staff is amazing..from the CNA’s, Nurses, to management staff. They are seriously, top notch. They took excellent care of my dad before his health deteriorated, requiring him to go to skilled care. Dad wanted to go Back to Charter, I so wish he could have. I highly recommend them.
Overall the place is very clean. My husband's bathroom doesn't get mopped as often as it should. He urinates on the floor a lot. The food is very good. The staff, for the most part, are very nice and respectful to us. There are a few who need more training on how to approach and handle the residents. My husband isn't being checked on through the night like he's supposed to not is he getting the number of showers he's supposed to get. I have been doing some, and that's ok. I believe they are short staffed, especially on weeke... read more
We are all new to this and don't have a lot to compare to. Mom is adjusting after being in the same house since 1956. The staff has been very helpful and supportive. We also know she will be moving in 4 to 6 months to [facility name removed], resources are limited. The facility is in a very good neighborhood , fairly new. The staff was very helpful as we were settling on a place and getting moved in.
They need more residents, especially men so the activities and social interactions can be better. Yes, we would definitely recommend the community to other families based on the experience so far .
Business response:
Hello, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5's all around, their staff would be their biggest asset , both facilities. Yes, we would recommend Charter Senior Living to other families based on the experience we have had so far.
Business response:
Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Beautifully decorated apartment. Facility is decorated nicely for Holidays. Food is very good. CNAs are very friendly and helpful. There is limited staff because the facility is not full at this time. My father had an issue with his TV/cable hookup that took quite a while to get figured out. Very old cable boxes. All is good now. They have an excellent physical therapist and occupational therapist on staff too. Close to stores and doctors. It was a godsend because my father cannot live alone.
Business response:
Hi Katie, thank you for sharing your positive experience!
The staff were awesome and very helpful. Sometimes it was difficult getting the aides to hand my mom the phone when I called. I felt like it was an “effort” to go down the hall and they said she was sleeping just so I wouldn’t get to talk. I felt bad that more people don’t live there. I think more liveliness and activities would have occurred with more people. Larry, the director, was awesome. Very accommodating. Too bad he isn’t there anymore! :(
Frequently asked questions about Charter Senior Living of Moline
How is Charter Senior Living of Moline rated?
Charter Senior Living of Moline has a 4.3 star rating with 55 reviews.
When is Charter Senior Living of Moline open?
Charter Senior Living of Moline is closed now. It will open tomorrow at 8:00 a.m.