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Charter Senior Living of Moline
- Assisted Living Facilities
- Moline, IL
About this business
Location details
900 43rd Ave, Moline, IL, 61265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
very family oriented, close to doctors and hospitals also shopping, they offer transportation to appointments, they have a hair dresser and courteous and caring staff and the administrator does everything she can to make it a smooth and easy transition for your loved one, the atmosphere is one of a kind in our area absolutely love it...and chef [Removed] is awesome and the food is delicious, they have some great activities as well, the building is beautiful and the new addition is awesome I love the movie theater and the Wii... read more
Very nice assisted living. Bright airy clean and friendly
I checked them out. It was real nice but they didn't have any openings at the time. I moved my mom into their sister memory care facility and if they operate just the way they do at the memory care then I can highly recommend them.
good , small,near heatland
Much of the care staff were very good. There were a few who didn't know how to approach my loved one so that was a problem. The executive director and the memory care manager were good to work with. The director of nursing was not good to work with. The kitchen put out some really great food. The cleaning and laundry staff were good too. The apartment my loved one had was in the basement and there was an elevator that had to be used. The elevator quit functioning safely and couldn't be used. The stairs had to be used but the... read more
Business response:
Thank you for sharing your feedback. While we’re glad you had positive experiences with several members of our team, we’re concerned to hear about the challenges you encountered. We take your concerns seriously and would appreciate the opportunity to discuss them further. Please contact us at (309) 326-7129.
As a summary we had to leave this facility due to numerous problems and deficiencies and ultimately called the State Department of Health in regards to our experience. Cedar Hurst was ultimately fined over numerous violations. In addition to the above I have to mention that the policies of Cedarhurst were basically propaganda in their brochure and were not followed when we exited our agreement with them.
We have taken mom out of Cedar Hurst due to numerous problems, recurring issues, and lack of resolution. Numerous issues some that were not addressed or resolved. Friendly until issues were attempted to be resolved. Again unresolved problems that were a quality of care problem. Missed meals, poorly prepared meals, raw meat and when unable to go to dining - missed meals that were to be brought to the unit. In my observation there seemed to be activities that covered a broad spectrum-but other issues overwhelmed the overall ex... read more
Frequently asked questions about Charter Senior Living of Moline
How is Charter Senior Living of Moline rated?
Charter Senior Living of Moline has a 4.2 star rating with 57 reviews.
When is Charter Senior Living of Moline open?
Charter Senior Living of Moline is closed now. It will open at 8:00 a.m.