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Charter Senior Living of Oak Openings
- Assisted Living Facilities
- Sylvania, OH
About this business
Location details
6805 West Sylvania Ave, Sylvania, OH, 43560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
From the moment we walked in I was so impressed. Greeted as we walked in the door. Everyone we came in contact with so polite and happy . The faculty was beautiful and super clean. The Director of Marketing gave us our tour and explained everything. Didn't need time to think about it ,asked right then what the next steps was to reserve an apartment. I truly feel my mother-in-law will be happy, safe and very well taken care of at Charter Senior Living of Oak Openings!!
Business response:
Thank you for the wonderful review! We’re so glad you felt welcomed from the moment you arrived and had such a positive experience with our team.
The staff was exceptional. Both support and admin. The turnover seemed high but support for Mom truly cared. They not only took care of Mom but also were helpful and caring with family members. The management side seemed to have alot of turnover. However they were all very helpful and informative. It was a good experience for my mom. I know this by the fact she asked only One time about her house which was when she first for there. She called it her home at charter.
Business response:
Thank you for sharing your experience. We are honored that your mom came to call Charter her home. Knowing she felt comfortable, cared for, and supported means the world to us. We appreciate your feedback and are grateful for your kind words about our team. Thank you for trusting us with your mom's care.
The communication with the nurse was difficult. I needed updates on my mom's weight but never received them. Overall the facility was clean and the staff was pleasant. Hopefully, we will be back.
Business response:
Thank you for your feedback. We're glad to hear you found our community clean and our team pleasant. We apologize for any communication issues. We would appreciate the opportunity to learn more about your experience, so please feel free to reach out to us directly.
My daughter and I were impressed and Kylie was great. It is close to our home also. I want to go back with more questions and possibly get on a waiting list. I have a lot going on right now so need a little time. Thank you very much for the flowers!
This was well planned tour. The person in charge was informative friendly and helpful. All of the staff we came in contact with were very nice. It is a good community for a smaller living environment. We could see the residents were happy.
Business response:
Thank you for your kind feedback! We’re glad you had a positive tour and that our team made you feel welcome. Creating a happy, comfortable environment for our residents is always our goal. Please let us know if we can help further.
Very positive. Took lots of time with us to understand the needs and even future needs for my mom. Shared how they could work with us as a family. Definitely on our list of options. Still trying to understand affordability with needing this level of care. Have other tours coming up and will be able to do a better comparison then.
By far far better than the other two residences where my brother was located. And even though it's fire far far better it's $[removed]cheaper! He actually has a kitchenette now! He actually has a separate bedroom now! The staff and everyone there seems happy and friendly, including the residents we've talked to. Also, the meals are age-appropriate. Not a constant diet of Italian and Mexican as arc his previous location. Staff is prompt and answering questions. Basically there's no comparison to the two places he was before. ... read more
My dad was only at charter for almost four days-he was moved from the hospital and during the move something happened and he was in more of a non-responsive state. We came from a facility that was terrible so having my dad die in a place where the staff was very knowledgeable, compassionate and trustworthy was a blessing. The night nurse [removed name]was especially kind and helpful. [removed name], the wellness coordinator was easy to get a hold of and very supportive. Some things we noticed while we were there, was that th... read more
I visit multiple times a month. Every songle person I have dealt with, talked with or gained assistance from have been phenomenal. My mom has had zero negative experiences to date. It is clean and the caregivers are excellent. Patient attentive and kind with all residents. Not to mention fresh popcorn every day!
Frequently asked questions about Charter Senior Living of Oak Openings
How is Charter Senior Living of Oak Openings rated?
Charter Senior Living of Oak Openings has a 4.3 star rating with 100 reviews.
When is Charter Senior Living of Oak Openings open?
Charter Senior Living of Oak Openings is open now. It will close tomorrow at 12:00 a.m.