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Charter Senior Living of Woodbridge
- Assisted Living Facilities
- Woodbridge, CT
About this business
Location details
330 Amity Road, Woodbridge, CT, 06525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen staff very accommodating. Some delay on occasion when I pressed pendant.
Business response:
Thank you for your feedback. We're glad to hear our kitchen team has been accommodating. We appreciate you bringing your concerns about response times to our attention, as we are always looking for ways to improve the resident experience.
The place was very nice and [Name removed] the director who gave us the tour and talked to us about everything was excellent. She was very informative and helped us understand everything..We are figuring things out but happy to know this is an option.
The room has a heat issue where when it kicks on and it deafeningly loud until the room is heated. My dad said the food is terrible as well.
They have recently hired a new site director and a new chef. My relative had been complaining about the food for some time but now says it's getting better with the new chef. They also were without their van driver for transport to shopping and to appointments for a considerable amount of time.
My loved one is currently a resident at Charter Senior Living of Woodbridge and overall everything has been great for her so far. The value for cost is reasonable. The food is pretty good and the activities have been good.
The facility is bright and light My mothers aides are wonderful to her. [name removed] is wonderful she helped with the intake paperwork etc and still answers any questions I have. The food is just ok, she says sometimes it is cold.
The staff is attentive and friendly. Facility was chosen to due its logistical proximity to family members.
Business response:
Thank you for letting us know about yours and your family's experience at The Linden at Woodbridge. We are very glad to hear kind words about our amazing staff. We know choosing a senior living community is a big decision and are happy you chose us. Please reach out if there is anything we can do to better serve your family.
I have been going to The Linden for years now and have enjoyed every visit. The staff always call me by name and are very friendly. The parties they put on for our family members are so festive. The food is good and the music is always great. We dance , eat and laugh. My sister-in-law loves it there, thank you to everyone employed at The Linden.
Business response:
Hi Peggy, Thank you for letting us know about your family's experience at The Linden at Woodbridge. It brings a smile to our faces knowing your and your sister-in-law's enjoyment for our food and activities. We know choosing a senior living community is a big decision and we are so glad you chose us. Please reach out if there is anything we can do to better serve your family.
Housekeeping needs to improve the conditions of moms room , The floors of her room are not satisfactory, The floors Need to be changed on opal wing. We've had to wash the bottom of her shoes, many times from being sticky and dirty. TV table is dusty. I'd like to see moms hair and face care improve . She always has a lot of facial hair and needs to be shaved daily at least every two days . She would like a woman caregiver please.
Business response:
Thank you for your comments. While we strive to provide the best care possible, the feedback from our residents and loved ones like you allows us to raise our standards even higher. Please contact our Opal Manager or me any time to discuss the specific care needs and preferences of your loved one. Our community phone number is (203)389-2911, and ask for either Debra or myself. The entire living experience for our residents, including housekeeping, is a priority for all of us at The Linden at Woodbridge. While we are proud of... read more
Frequently asked questions about Charter Senior Living of Woodbridge
How is Charter Senior Living of Woodbridge rated?
Charter Senior Living of Woodbridge has a 4.3 star rating with 111 reviews.
When is Charter Senior Living of Woodbridge open?
Charter Senior Living of Woodbridge is open now. It will close tomorrow at 12:00 a.m.