This profile has been claimed by the business owner or representative.
Children's Health PM Pediatric Urgent Care Flower Mound
- Urgent Care
- Flower Mound, TX
About this business
Location details
2650 Flower Mound Rd, Suite 108, Flower Mound, TX, 75028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
If I could rate this a NO STAR I would! My son never got helped. The staff was too busy overlooking me and the other family because we clearly weren’t white enough! A when we brought it to their attention all they could say is “well you didn’t let us know you were concerned for your child!” EXCUSE THE HELL OUT OF ME!!!! I informed her clearly I’m concerned because I brought my child and on top of that he has sickle cell. She then had the audacity to say “he doesn’t look like he has sickle cell” … that was just a short list o... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Billing department is awful. They double charged us for stitches and we have not been able to get a refund for over four months. I have had to call 5 times and have still not had a result.
Got two views of an X-ray. The lateral view was a mess and unable to view. Doctor said no fracture. Radiologist then said there was a fracture. Referred to ortho. They had to repeat the X-rays because quote from the Ortho “this lateral view is the worst X-ray I have even seen. Looks like a child tried to do it” Surprise, no fracture noted. Can’t wait for my bill for the X-ray at the urgent care. The urgent care was a waste of time and money and the doctor there is extremely rude. They also refused to take my copay even af... read more
Business response:
Hello Kayla, Your feedback is important to us. We are concerned to hear about the discomfort you experienced in our office. Excellent service and top-notch care for all our patients are a priority at PM Pediatric Care. Our management team would welcome an opportunity to speak with you to learn more about your experience. Please feel free to message us with the details of your visit to info@pmpediatrics.com, and a member of our patient experience team will contact you. Thank you for your feedback.
It was not helpful at all. You ran one test because I asked for it and sent us home. 6 days of upper respiratory infection not defected because I’m not sure why.
Business response:
Hello Krystal, Your feedback is important to us. We are concerned to hear about the discomfort you experienced in our office. Excellent service and top-notch care for all our patients are a priority at PM Pediatric Care. Our management team would welcome an opportunity to speak with you to learn more about your experience. Please feel free to message us with the details of your visit to info@pmpediatrics.com, and a member of our patient experience team will contact you. Thank you for your feedback.
Frequently asked questions about Children's Health PM Pediatric Urgent Care Flower Mound
How is Children's Health PM Pediatric Urgent Care Flower Mound rated?
Children's Health PM Pediatric Urgent Care Flower Mound has a 4.2 star rating with 714 reviews.
When is Children's Health PM Pediatric Urgent Care Flower Mound open?
Children's Health PM Pediatric Urgent Care Flower Mound is closed now. It will open at 9:00 a.m.