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Children's Health PM Pediatric Urgent Care Flower Mound
- Urgent Care
- Flower Mound, TX
About this business
Location details
2650 Flower Mound Rd, Suite 108, Flower Mound, TX, 75028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Best serive front staff is good ,nurs is best ,Dr is awesome..
Business response:
Hi Sehrish. Thank you for the review! Your satisfaction is our top priority.
They were so kind to my son and my family. Three adults and one kid. Very reassuring! And gentle. Fast and friendly too! Thanks so much!
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Matthew! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
Very nice and professional
Business response:
Hi, Dominique. Thanks for taking the time to share your positive experience. We truly appreciate it!
Quick wait. Liked filling out forms on my phone rather than paper. Simple evaluation and clear instructions.
Business response:
We're glad to hear that you had a positive experience at Children's Health PM Pediatric Urgent Care Flower Mound, Casandra. Thank you for sharing your feedback with us.
Sample was sent to lab incorrectly without a label?? what kind of carelessness it this? Is it because we were the last patient and everyone was rushing to go home? They want us to come for a nose swab again so they could send to the lab with correction? Height of carelessness!!!
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
A 50 minute wait even with an appointment , we would have almost left in a minute or two if nurse didnt calls us in at that moment . Also the nurse should do better with being slightly apologetic for the long wait and a little compassionate with my childs sickness, The Physician was great
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
No I have to say I’m disappointed in how our son’s visit went . I had a complete different experience with my younger son but my oldest with special needs I did not like how the Dr did not prescribe him a medication after days waiting for result to come back if he had strep or the flu . My other son did not have to wait to get his results and yet we waiting days and had to call you for any information . We were also brushed off several times when we called. Urgent care is not cheap and this was not a good service on your par... read more
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
We had an appointment at 3, saw a PA at 4:30, zero communication about being behind schedule, PA stated there isn’t a need to test for anything, came home, started running a fever again, we’ve called 3 times, hung up on 3 times, 4th time we’re told the nurse would give us a call back. We gave up on the call, drove back (he was running a 102.3 fever), they stated I declined the test (never happened, in fact, the PA stated several times a test wasn’t needed and proceeded to discuss acid reflux???). They gave him a test on the ... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
If I could rate this a NO STAR I would! My son never got helped. The staff was too busy overlooking me and the other family because we clearly weren’t white enough! A when we brought it to their attention all they could say is “well you didn’t let us know you were concerned for your child!” EXCUSE THE HELL OUT OF ME!!!! I informed her clearly I’m concerned because I brought my child and on top of that he has sickle cell. She then had the audacity to say “he doesn’t look like he has sickle cell” … that was just a short list o... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
Frequently asked questions about Children's Health PM Pediatric Urgent Care Flower Mound
How is Children's Health PM Pediatric Urgent Care Flower Mound rated?
Children's Health PM Pediatric Urgent Care Flower Mound has a 4.1 star rating with 673 reviews.
When is Children's Health PM Pediatric Urgent Care Flower Mound open?
Children's Health PM Pediatric Urgent Care Flower Mound is closed now. It will open tomorrow at 9:00 a.m.