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Citadel Credit Union

3.8

About this business

Location details

943 W Sproul Rd, Springfield, PA, 19064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.889 reviews
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Phil D.'s profile image
Phil D. 
rating
9 years ago

Worst bank ever. While I've been a Citadel customer for several years handling business at other branches, this site is filled with totally incompetent staff. After screwing up my transaction completely and failing to accept responsibility for error, wasting more than an hour of my time and making me miss appointments, morbidly inept assistant manager didnt have the 5 cents in her head to fix it - kept saying "couldnt void someone elses' work"- ?? even when it was wrong?? Who needs a manager??! Seriously, don't walk...RUN!! 

Marc M.'s profile image
Marc M. 
rating
10 years ago

Called to get my account number to register on line, and the gentleman told me I have to come in person to get that number. I had already answered all the security questions and social security number. I then asked if they can send me a copy of my auto loan bill, and he told me that it would cost $2.00. Maybe I should send my business and 810 credit score to the PFCU. You wonder why people hate banks!!!!! 

Frequently asked questions about Citadel Credit Union

How is Citadel Credit Union rated?

Citadel Credit Union has a 3.8 star rating with 89 reviews. 

When is Citadel Credit Union open?

Citadel Credit Union is closed now. It will open at 9:00 a.m.