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Cleveland Ford

4.9

About this business

Welcome to Your Ford Dealership in Cleveland, TN Cleveland Ford Has Been In Business Since 2003. Since Opening The Store We Have Had One Goal In Mind. Service Our Community And The Surrounding Areas Through Our Sales And Service Departments. We Contribute Our Success In The Cleveland Area Due To Offering The Best Product, Superior Customer Service And Giving Back To Our Community. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as ... read more

Location details

2496 S Lee Hwy, Cleveland, TN, 37311, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.99,245 reviews
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Sandra's profile image
8 years ago

"Excellent Service with no pressure" My husband and I were hunting a newer vehicle at a good price. Trevor was an excellent sales representative. He was very kind and considerate. He knew all about the vehicles he showed us. Larry Hill Ford gave us a good price on a trade-in and we are very pleased. We were also told if we had any questions about the operation of the vehicle, just call and he would help us with it. Service with a smile! Thanks againTrevor 

trucker's profile image
8 years ago

"Warranty Repair" I took my 2010 F-150 Lariat in for a missing and loss of power problem My consultant was Ron Penepent. Ron had the technician drive my vehicle and diagnose the problem. Because it was a extended power train warranty with Fidelity Warranty , they had to send a n adjuster in to okay repair. Ron arranged for a rental F-150 to drive while repairs were being done. He kept me informed about the status of my claim and also about the time I could expect my vehicle back. Ron was great to work with and I am very sati... read more

RTMoncrief's profile image
RTMoncrief 
8 years ago

"great and personable personnel from beginning to end" Wayne Sorrels: salesmen which greeted us upon arrival and continued until final decision and purchase of the ford fusion program vehicle year 2013 w/low mileage. He is very personable and considerate individual and would be glad to work with him again! The following personnel were additionally helpful with this overall experience at this particular dealership!!! I'm certain we will be visiting in the future as well when the need for another vehicle would be needed. Since... read more

Brett's profile image
8 years ago

"Satisfied" Everyone I have dealt with thus far at the dealership has been outstanding. From my initial meeting with Steven on the lot, the the manager and finance department later on in the deal, everyone has been a big help. The car is amazing, and they went the extra mile to make sure I understood all of the features and services they provide. Couldn't be happier with my purchase, the Mustang is an amazing ride. 

Ht5f3c's profile image
8 years ago

"Great" Great people. Great prices. Answered all of my questions correctly. Good selection. Not pushy at all. I was looking at the trucks, he asked me a few questions and then showed and sold me the truck I was looking for. 

Brandall's profile image
8 years ago

"Service Associate" My basic service on my Ford Flex was handled very well. Both Jerry Johnson and Joe Trentham did a great job. These guys were knowledgeable, kind, and professional! They treat me like I matter! RP 

Star Trekkies's profile image
Star Trekkies 
8 years ago

"No pressure, gave us time. " Robert Stence was our salesperson. He gave us time alone to talk about the car , no pressure at all . The car and their lifetime warranty sold the car. Most of the crew stayed there with us after closing time . We would recommend Larry Hill Ford to anyone. 

rjs's profile image
8 years ago

"oil change and diesel exhaust fluid" I called Ron Penepent to see about service, he said they were booked up but he'd try to get me in the next morning. Upon arrival at the dealership, Ron greeted me, did paperwork quickly and said he'd get me worked in within a couple of hours. I left anticipating a two or more hour wait. Ron called within about 45 minutes telling me the truck was ready. It made my schedule for the rest of the day work perfectly. Ron is a real asset for the service department. 

ford guy 55's profile image
ford guy 55 
8 years ago

"Jerry Johnson provides great experience" When I entered the Service Department I was met with an immediate helpful "What can we do for you". I met Jerry Johnson, Service Advisor, and immediately gave me assurances he would take care of the process, and he did. After taking my information I waited he informed me of what to expect, time-wise and made no promises when it would be looked at or repaired (I really appreciate the honesty), but assured me it would be done as soon as possible. In the meantime I requested a ride to m... read more

Frequently asked questions about Cleveland Ford

How is Cleveland Ford rated?

Cleveland Ford has a 4.9 star rating with 9,245 reviews. 

When is Cleveland Ford open?

Cleveland Ford is closed now. It will open at 9:00 a.m.