Coastal Kids - Los Feliz

Blue H. 

on Yelp

7 months ago

Waiting time is too long and setting is not kid friendly, not toys, not books, nothing kid friendly, juts 2 screens where staff put some videos in the waiting room. My appointment was at 11:15, I was in the office at 11am, the nurse called me at 11:28, to take measurements, we Waiting in the room for 30 minutes, it was very cold and my kid was bored and hungry. Finally, 12:14 we saw the provider. For being a place to see children, the place is empty, nothing to keep the children occupied, and worst of all as soon as you are ... read more

Matilda J. 

on Yelp

11 months ago

If I can give 0 stars, I would. This place is hideous. The staff and doctors are rude, unprofessional, and not helpful. DO NOT WASTE YOUR TIME AND MONEY at this establishment. It's a shame this business is still running. I will not be bringing my kids back and will never recommend this place to anyone, even my worst enemy. 

Lala M. 

on Yelp

a year ago

This is a terrible pediatrician. They never have less than an hour wait, the staff is rude, and extremely inconsiderate. During a recent visit when my son had influenza, the nurses were cackling loudly outside our room about happy hour and their personal lives while we waited for care. Unacceptable. Do yourself a favor and don't go here. UPDATE: during this same visit my son was prescribed amoxicillin for pneumonia by Dr. Nora. When I reached the pharmacy, they didn't have the prescription. It was never called in. And before... read more

Evita R. 

on Yelp

a year ago

I've been coming here for 8 years with my son and daughter when they were called Tribeca pediatrics. They were wonderful back then but in the last year or two they were taken over by new ownership Coastal Kids. I noticed before the change all the doctors that we loved started to leave. It was a concern but still had hope that it would be okay. We started seeing the new doctors and no offensive but did not feel we got the right care and expertise we needed. They finally moved location which was at a standstill until notified ... read more

M T. 

on Yelp

2 years ago

They don't seem to be able to hold on to doctors there. Over the last 3 years my two kids have only seen nurse physicians- they don't even give me another option. We were 10 mins late last time and they refused to see me and are now trying to charge me. In the meantime, they've sent out another email that another doctor has left the practice. They are clearly understaffed and that makes them rude and desperate. We left the practice. 

Stephanie B. 

on Yelp

3 years ago

My daughter has been a patient since 2015, when she was 9yr old, after we moved from NYC and transferred from tribeca pediatrics to the los feliz office. Her health history is relatively simple, so she mostly goes there once a year for her well visit. Today was her appointment, she's 17yr old and drove herself, only to be told that she couldn't be seen because she needed an adult to be there. In retrospect, I understand the policy, it makes sense, but i wasn't told about it when we made the appointment, and, importantly, she... read more

morgan e. 

on Yelp

3 years ago

The doctors are all nice and competent but the app they make you use and the billing procedures DO NOT WORK. It's a huge time suck, every time I get a bill I have to try to navigate a stupid app that by the way doesn't work if you have more than one kid, like you need separate log in's for each kid, can't toggle between the two or more kids, so that's just a blatant design flaw. They give you a bill say to scan the QR code that takes you through a circle of hell where you never get to a screen where you can pay the bill. It ... read more

Alex J. 

on Yelp

4 years ago

Shocked and dismayed by the way we were treated during a routine well-child visit with Dr. Alexander Geisler today. I cannot believe it's the policy of this office to show a 12-year-old a graph indicating that their BMI is higher than average, and to then continue with the BMI spiel when the patient is obviously upset and uncomfortable. It was absolutely the wrong way to speak to an adolescent who (like most people their age) can be sensitive about their appearance. All our child heard was that they were fat; I had to spend ... read more

Leo E. 

on Yelp

4 years ago

We took our newborn here for her first checkup at 5 days old. Exhausted and stressed we showed up right on time but the parking lot was gated and locked. We drove around the block, unable to find parking. Finally, someone who was incredibly grouchy and looked like they rolled out of bed opened the gate. Despite being the first appointment of the day, we waited about 30 mins to see our provider. And while I hate to judge like this, our doctor was wearing sneakers, a baby doll dress and a sparkly headband - no lab coat or scru... read more