This profile has been claimed by the business owner or representative.
Coastline Apartments
- Apartments
- Virginia Beach, VA
About this business
Location details
631 Lake Edward Dr, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORSE DECISION EVER *PLEASE READ* The absolute worse decision I made was moving into Coastline Apartments. Good luck getting in contact with anybody from the office during the move in process or even while being a resident. They hardly answer the phone, hardly return emails, do not review or handle maintenance requests put in. It seems like the only way to get anybody to listen to you is to go to the leasing office each time you have an issue. Very unprofessional. Very over priced especially considering residence are left ou... read more
I didn’t listen to the below reviews We moved in around august time frame and we’re just trying to squeeze the most out of our dollars. Most of the wood in our apartment is broken or frayed and gross. The biggest issue is the roaches. We have sprayed ourselves, used baits, traps, and anything else that we can think of but they are still there. We didn’t see them before we moved in and though most of the reviews were blown out of proportion. We moved in and our washer dryer was not hooked up and they way it was laid out it ne... read more
DO NOT MOVE HERE!!! My husband and I move here thinking we were going to get what our money is worth; when in reality it’s been a horror show! We moved here in November of last year and the first day I spotted a water bug. After complaining to them numerous times nothing was done. They told me to buy some bug spray that “works” but it doesn’t at all. After a while the kitchen started to become infested with roaches. In front of our apartment there was this random bubble growing. And it’s STILL there. In our master bathroom… ... read more
Business response:
Thank you so much for reaching out. We're sad to hear our community is not up to your standards. All of our residents deserve to enjoy a well-maintained and comfortable home and we apologize if that was not the case. Our team works hand-in-hand to ensure all concerns are acknowledged and addressed to ensure a positive living experience. We would like the opportunity to speak with you again and address any outstanding concerns you may still have. Please feel free to stop by the office at your earliest convenience and we look ... read more
DONT DO IT! Worst apartment I've ever moved into!!! If you are looking for a decent place to live this is not it. Many of the dog owners just let their dogs do thier business right out the door and not in the designated areas. The apartments are ok if you like sharing hot water from the community water heater. No individual hot water tanks in each apartment. I still have not figured out how the water is billed since there are no individual water meters. The upgraded apartments are a JOKE. And i say that as a compliment. If y... read more
Business response:
Thank you for your review. While we appreciate all feedback, we're very disappointed to read such a negative assessment of our community. Our team works very diligently to give residents a comfortable, pleasant, and clean place to call home. We understand your frustration, but please know that our management and maintenance team want nothing more than a positive experience for our residents, so we apologize if this was not the case for you. Your concerns are very important to us, and we'd like to offer our assistance. Please... read more
Roaches, poor maintenance & NO AC in summertime You will always see the bug terminator truck, you will call weekly for the same maintenance problem, and you will get charged high electricity because they give you a window AC unit because they know they can’t fix your AC in the apartment. We have had To call for our AC to get fixed 5 times in the past month. As you can tell they only do temp fixes so they don’t call an actual AC tech out here. This is just not the place you and your family need to move into. The rent is cheap... read more
Business response:
Thank you for your honest feedback about our community. If you are having maintenance issues, please reach out to us via phone at (757) 490-0093. All requests are communicated directly to our on-site staff in order to resolve your concerns in a timely and effective manner. We apologize if we have not taken care of things to your satisfaction. Your feedback is valuable to us and lets us how we can improve our community. We hope to hear from you soon. Thanks! - The Team at Baker Crossing Apartments
Arica Kelley Last Sunday night when I got home I was walking into my bedroom and saw something run out of my room and into my laundry room I immediately screamed and jumped on my bed. It was a rat not a mouse but a RAT. I went to the office Monday afternoon when I got off work and spoke with Jessica and told her I had a rat in my apartment, she thought it was an emergency issue (which it is). While I'm talking with Jessica I see cierra turn around in her chair and look at me and roll her eyes( this isn't the first time I've ... read more
Awful location! The apartments are nice and the staff is wonderful. They are always helpful. As for the neighborhood this place is terrible. There are a total of 8 units in one section. The neighbors here are disgusting. There's always trash laying around. I've found cigarette wrappers, chicken wing bones, hair weave remnants, and random trash just laying in the common walk way. The poor grounds keepers can't keep up with these slobs. Common area always smells like marijuana and our car has been vandalized twice, once by a n... read more
Baker Crossing Small two bedroom apartment with extended living room, 1 bath and 1/2, some have pests, not so good neighbourhood I have to watch out for my car every night. Most neighbours have dogs some pick up behind them some don't. Rent is between $970-$1200. The best thing about this apartment is it is located right in the middle of the Hampton roads area so you are able to travel between the cities of Norfolk, Virginia Beach, Chesapeake and Portsmouth in less than 30 minutes.
Frequently asked questions about Coastline Apartments
How is Coastline Apartments rated?
Coastline Apartments has a 2.6 star rating with 466 reviews.
When is Coastline Apartments open?
Coastline Apartments is closed now. It will open on Monday at 9:00 a.m.