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3100 South National Ave, Ste 101, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by USA Mortgage
Cole was always available to help whith any questions or concerns that came up. He worked with our schedule which is not the typical business hours, to make sure things ran smoothly for us. Cole conducted himself with professionalism and helped me remain calm when issues arise. When we had issues getting documents needed, due to the COVID19 concers , he always had a plan in place or knew how to get what was needed.
Verified by USA Mortgage
Cole was very timely and answered all my questions in a timely manner. He would always get right back to me with the answers or information I was looking for.
Verified by USA Mortgage
Very quick to answer any questions
Verified by USA Mortgage
Great team with much experience
Verified by USA Mortgage
Cole was awesome! He walked me through the whole process from applying for the loan to the end of closing! I would definitely recommend him to anyone wanting to get a loan!
Verified by USA Mortgage
Process was fast and everyone was very courteous and helpful. The online portion was also so convenient and made the transaction easy to follow and understand. Very pleased with the entire experience.
Verified by USA Mortgage
Ease of process and prompt status updates.
Verified by USA Mortgage
No thank you
Business response:
I appreciate your feedback. I'm always looking for ways to improve, and I'm glad that you took the time to share your thoughts with me.
Verified by USA Mortgage
Cole is a very nice young man. Are issues with this company had nothing to do with Cole. The loan process from beginning to closing was 3 months. I have bought and sold real estate my entire adult life and I have never had a loan take this long. If this had been a client I would have lost the deal over the slow process. We were told one rate and given another a day later. During the 3 months the rates went down. Since our loan was locked they did not adjust down like many other companies do
Cole Keeling - USA Mortgage - NMLS 1846956 has a 4.9 star rating with 337 reviews.
Cole Keeling - USA Mortgage - NMLS 1846956 is open now. It will close at 5:00 p.m.