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Columbus OB/GYN New Albany
- Obstetricians & Gynecologists
- New Albany, OH
About this business
Location details
160 W. Main Street, Suite 220, New Albany, OH, 43054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Exceptional staff. Rescheduling for next year was handled expertly.
Business response:
Hi, Kathleen. Thank you for being part of the Columbus OB/GYN family — patients like you make what we do so rewarding.
Staff very friendly and appointment ran on time.
Business response:
Hi, Lisa. Thank you for your wonderful feedback about our friendly staff and timely appointments. Have a super week.
Staff is friendly and appointment was on time
The office is very nice however the nurse who was the assistant dont give off a pleasurable attitude no small talk nor genuine concern. I will not be going back to this office. I did have to get some blood work done and the only nurse who made me feel genuinely comfortable was the nurse who took my blood sample (her I give 5 stars) other then that I been even contemplating if I should go with a different OBGY.
If I confirm multiple times that my appointment is covered under my insurance I should not then receive a bill!
Business response:
We apologize for the billing confusion after confirming coverage. Please contact us at (614) 434-2400 to resolve this and ask to speak with our billing department.
40 minute wait only for the provider to spend about 15 minutes with me.
Business response:
Hi, Stephanie. Thank you for taking the time to leave us a review. At times, unexpected emergencies or situations that require extra care can delay our schedule. That said, we always want visits to be respectful of your time, and your feedback helps us continue improving how we manage appointments. We’d welcome the chance to speak with you directly. Please feel free to call our nurse manager directly at 614-434-2457.
Dr Houser is awesome as usual & goes over & beyond in her care. However; this is the 3rd time that there was not good communication with me as a patient about labs. Labs were ordered, but I was not aware they were not using Labcorp anymore & they did not have my order (of course). I got hold of the wonderful doctor on call 11/7 & she got the order in, but I had to come back on Sat & then there were issues again (another hr of my time). I finally got them that day with hopes of having results to talk to Dr Houser at my appoin... read more
Business response:
Hi, Katrina. Thank you for taking the time to leave us a review. When you get a chance, please call our nurse manager directly at 614-434-2457.
I made my appointment for mammogram and yearly check up when I was there last year. My appt for mammogram was for 9:20 with my yearly appt immediately following at 9:45. When I arrived at 9:10 I was informed that my check up was not until 10:30. I went ahead with my mammogram and chose not to wait for the check up. When I returned home I rechecked my calendar and found my appt card attached which showed my appointments as 9:20 and 9:45. I’m very disappointed that someone would change my appointment without consulting me ... read more
Business response:
Hi, Mary. Thank you for sharing your feedback. We’re very sorry to hear about your recent scheduling experience. Our team strives to provide clear and accurate communication, and we regret any confusion or inconvenience you encountered. We would appreciate the opportunity to look into this further. Please contact our nurse manager directly at 614-434-2457 so we can discuss your concerns.
Dismissed and discouraged from asking any questions. Felt uncomfortable and disregarded .
Business response:
Hi, Lisa. Our goal is for every patient to feel comfortable, heard, and respected. While we cannot discuss any patient-specific details in a public forum due to privacy regulations, we would like the opportunity to speak with you directly to better understand your experience and address your concerns. Please reach out to our nurse manager directly at 614-434-2457.
Frequently asked questions about Columbus OB/GYN New Albany
How is Columbus OB/GYN New Albany rated?
Columbus OB/GYN New Albany has a 4.8 star rating with 909 reviews.
When is Columbus OB/GYN New Albany open?
Columbus OB/GYN New Albany is closed now. It will open at 8:30 a.m.