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Compass Insurance Agency

4.4

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4317 reviews
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Rebecca Ortiz's profile image
Rebecca Ortiz 
recommend  Recommended
7 years ago

Great customer service with great attitude. They also helped me with saving money as much as possible. I definitely will recommend family and friends to Compass Insurance Agency. Very happy with the staff. 

Business response:

Hi Rebecca- Thank you so much for the recommendation! We're happy to hear that Casie was able to save you money on your insurance without losing any coverage! Working with 17 different companies allows us to shop around for you, and find any extra discounts. Thanks again! 

Megan Nickerson Ross's profile image
Megan Nickerson Ross 
recommend  Recommended
7 years ago

Brent was awesome! He was very professional, I would highly recommend! 

Business response:

Hi Megan- Thank you for the recommendation! Brent always makes sure his clients are well taken care of. We're happy to hear he was able to do the same for you! 

Dollie Lloyd's profile image
Dollie Lloyd 
recommend  Recommended
7 years ago

Dan works really hard to save you the most money. 

Business response:

Hi Dollie- Thanks for the review! We're happy to hear that Dan was able to save you money on your insurance policy. We believe our clients shouldn't have to pay more than they have to, so we're always looking for discounts we can apply. Thanks again for the positive words! 

Thomas Barron's profile image
Thomas Barron 
recommend  Recommended
7 years ago

Taylor Pomykala reached out to me after I had put in a request for home insurance online. He got me a great rate and great coverage on Home and also saved me money on my auto isurance, which I wasn't even looking for! He was great to absolutely great to work with. I had a lot of questions about my quote for home and auto and Taylor went through line by line and explained the details to me. I look forward to working with compass insurance agency! 

Business response:

HI Thomas- Thank you so much for the 5 star review on Taylor! We know insurance can be daunting and it's okay to have a lot of questions. But we're really happy to hear that after going through your policy, line by line, Taylor was able to clear up any concerns and put you at ease. It's important our clients understand what they're paying for. We're also always looking for ways to save you money through shopping our 17 carriers in house for you, and applying discounts you may not even know existed! Thank you again for the re... read more

Rose Jakupaj's profile image
Rose Jakupaj 
recommend  Recommended
7 years ago

they got good price find what ins fit you 

Business response:

Hi Rose- Thanks for the positive review! The perk of being able to shop 17 carriers in house is that we are able to find the best carrier for our clients when it comes to coverage and price. Everyone is different and we understand that! 

Matt N Carissa Hill's profile image
Matt N Carissa Hill 
recommend  Recommended
7 years ago

Casie was incredible. Answered every question and saved us over $1,500 a year!! 

Business response:

Hi Matt and Carissa Thank you for the review on Casie. We're happy to hear she was able to save you so much money! We're always looking for discounts for our clients so they don't have to pay more than they should. 

Becky Peterson's profile image
Becky Peterson 
7 years ago

jodi has saved me a lot of money when i needed this the most. 

Business response:

Hi Becky Thank you for the 5 stars! We're happy to hear that Jodi was able to save you a lot of money! We are always looking for discounts for our clients to save them a dollar or two where possible. 

Betty Greve Westenbarger's profile image
Betty Greve Westenbarger 
recommend  Recommended
7 years ago

I would highly recommend Paul at Compass! He made finding the best coverage and rates easy for my family. With young adults on our policy that is not always an easy task. He is prompt and answers questions thoroughly. Thanks Paul! 

Business response:

HI Betty- Thanks for the recommendation! We're happy to hear that Paul was able to find you great coverage at affordable rates! It's important to us our clients understand their policies and what they're paying for. Thank you so much for the recommendation! 

Sheila Brow's profile image
Sheila Brow 
7 years ago

Great customer service. Mark was very good at communicating with me and getting me the best deal as well as the best coverage possible. I appreciated his hard work and follow through. 

Business response:

Hi Sheila- Thank you so much for the 5 stars! We're happy to hear that Mark was able to find you the best deal possible and still get you great coverage! Make sure you tell your friends and family that Mark can also save them money by shopping them with our 17 different carriers! Thanks again Sheila! 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.4 star rating with 317 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open tomorrow at 9:00 a.m.