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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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Justin T.'s profile image
Justin T. 
6 years ago

Knowledgeable and easy to talk to. Was quick to reply got my account set up within a few minutes. 

Business response:

Thank you so much for your kind words, Justin. We really appreciate you taking the time to share your experience with us. Cheers, Compass Insurance Agency 

Bryan Joseph R.'s profile image
Bryan Joseph R. 
6 years ago

Paul is a great agent 

Business response:

Thank you so much for your kind words, Bryan Joseph. We are so glad Paul did such an awesome job! We really appreciate you taking the time to share your experience with us. Cheers, Compass Insurance Agency 

Sam R.'s profile image
Sam R. 
6 years ago

Jodi does it again! Can we give 6 stars after so many 5 stars!? She’s a rockstar! The whole team is from what I have experienced! Thanks again for keeping my business running smoothly!  

Business response:

Thank you so much for your kind words, Sam. We are so glad Jodi did such an awesome job! We really appreciate you taking the time out of your day to share your experience with us. Cheers, Compass Insurance Agency 

Nancy L.'s profile image
Nancy L. 
6 years ago

Melissa was prompt and friendly with my request today. Thank you!  

Business response:

Thank you so much for your kind words, Nancy. We are so glad Melissa did such an awesome job! We really appreciate you taking the time out of your day to share your experience with us. Cheers, Compass Insurance Agency 

Kevin K.'s profile image
Kevin K. 
6 years ago

This company is fantastic. I ve had them for almost 2 years now and everytime i come to them with a problem they are happy to help. I always recommend them to my friends. Melissa has been extremely helpful today as a matter of fact and is just another reason i prefer their service 

Business response:

Thank you so much for your kind words, Kevin. We are so glad Melissa did such an awesome job! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Brittany T.'s profile image
Brittany T. 
6 years ago

Brad is FANTASTIC! I switched to Compass in 2016 and he's always been very focused on making sure I'm always with the right coverage. I'm currently not insured with Compass, but Brad is diligent in following up with me to see if any of his companies can beat my current policy cost at each renewal every 6 months. I love knowing when a better coverage policy for a great price comes available, Brad will be there to make the process easy to switch!  

Business response:

Thank you so much for your kind words, Brittany. We are so glad Brad did such an awesome job! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Wi M.'s profile image
Wi M. 
6 years ago

Melissa Shelly and Paul Middel both did an outstanding job of responding quickly to some changes and nuanced questions I needed answers to recently. It seems that every time I have needed something/anything insurance related, Paul and his team seem to right there on the ball, with accurate and quick answers and help. Each time I interact with Paul and the team, I come away with a feeling of thankfulness that I was able to find them and start using them when we moved to Michigan a few years back. 

Business response:

Thank you so much for your kind words, Wi. We are so glad Melissa and Paul did such an awesome job! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Wi M.'s profile image
Wi M. 
6 years ago

Extremely quick and efficient in responding to my requests. I could not ask for more. 

Business response:

Thank you so much for your kind words, Wilfred. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Wi M.'s profile image
Wi M. 
6 years ago

Very efficient and helpful...every time for me, for the several years that I've been working with Paul, this has been my experience. 

Business response:

Thank you so much for your kind words, Wilfred. We are so glad Paul did such an awesome job! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is open now. It will close at 6:30 p.m.