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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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Zach's profile image
Zach 
6 years ago

I have been with compass for about 4-5 years. Melissa is the person I call anytime I need something. She has always been great to deal with and understanding! Thanks for all you do Melissa, my wife and I appreciate the great service you give!! 

Business response:

Thank you so much for your kind words, Zach. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

liz s.'s profile image
liz s. 
6 years ago

i really appreciate the time Brad spent making sure I got the best deal on my insurance, Even though the best was not through him. i will keep this in mind for the future. Thank you very much. 

Business response:

Thank you so much for your kind words, Liz. Our goal has always been to get the best deal for our customers. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Dan H.'s profile image
Dan H. 
6 years ago

Brad takes care of our needs quickly and has been great to work with. I would recommend him to anyone! 

Business response:

Thank you so much for your kind words, Dan. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Derek W.'s profile image
Derek W. 
6 years ago

Prompt service. Every time.  

Business response:

Thank you so much for your kind words, Derek. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

melodycepko@hotmail.com's profile image
melodycepko@hotmail.com 
6 years ago

James Blaauw is my insurance agent here, and boy oh boy did he go above and beyond! I got into an accident and he was able to help me through the whole process and made me feel like a very valued client. James even spoke with the other person in the incident and was able to give us options. The woman that was on the other side of the accident was also so pleased with James, that now she is considering switching to compass as well! All of the employees here are a pleasure to speak with! Thank you James and Compass insurance! 

Business response:

Thank you so much for your kind words, Melody. Sorry to hear about your accident - we hope everyone is okay. We are glad to hear that James took care of you. We also really appreciate you taking the time out of your day to share your experience with us. Cheers, Compass Insurance Agency 

service c.'s profile image
service c. 
6 years ago

Very nice. Easy to work with! 

Business response:

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

melodycepko@hotmail.com's profile image
melodycepko@hotmail.com 
6 years ago

I had the pleasure of having Brent Cone help me find the right insurance plan for my vehicle and rental unit. He was very patient, kind, and understanding. If you want great customer service and someone that will make time for your insuring needs, definitely speak with this man! Thanks Brent! 

Business response:

Thank you so much for your kind words, Melody! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Doc. F.'s profile image
Doc. F. 
6 years ago

awesome customer service 

Business response:

Thank you so much for your kind words, Doc. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

paul m.'s profile image
paul m. 
6 years ago

Super excellent service 

Business response:

Thank you so much for your kind words, Paul. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open on Monday at 8:30 a.m.