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Compass Insurance Agency
- Insurance
- Grand Rapids, MI
About this business
Location details
280 Ann St NW, Grand Rapids, MI, 49504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I looked everywhere for better insurance coverage at a better price. I kept seeing advertisements saying I was el eligible for cheaper insurance payments at my age with a good driving record in GA. No one would listen, I kept getting the run around and redirected back to my old insurance company. Then Wesley, called me and I could not believe the savings with better insurance coverage than I had before. Thanks Wesley, I well recommend this insurance to every one I know.
Business response:
Thank you so much for your kind words, Connie. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency
Stay away from this company. They will find many ways to steal your money and screw you out of your claim. They are loyer only to the sub-par Insurance company's they can only represent (like that of Michigan Insurance Co.) The owners are inapt. If perchance, you're skeptical of my comment, look into the high turn over of staff or talk to top auto body repair shops that Compass Insurance Co. represents. There are many other concerned indicators that you will not take you long to figure out what this company is all about.... read more
Business response:
Eric, I’m very sorry to hear that you had a negative experience with MICO.Compass and Jack Hoedeman reviewed the claim with you and MICO to attempt to find a solution but ultimately, MICO decided to deny the claim and we outlined to you how to dispute the findings. Cheers, Compass Insurance Agency
I do have to say, that Compass Insurance Agency has established a poor reputation in my eyes as one that does not know what they are doing either by ignorance, laziness or both. If anyone is to ask me what I think of Compass Insurance Agency. I would tell them to run-a-way from this company as fast as possible. I trusted your Agent that represented Compass Insurance Agency to make sure I was coved and that I was not exposed to any loss. It seems, I have overpaid for my policy’s and was underinsured with low life insuranc... read more
Business response:
Eric B, I'm very sorry to hear that you feel that way. We attempted to work with you and the insurance carrier to bring you the best outcome for your claim. After reviewing the file, including all of the phone calls and emails, I'm confident that we did everything in our power to properly protect you and provide the highest level of advice available. I hope you have a better experience with your future agent and insurance company. Jack E Hoedeman CEO
I was referred to Compass Insurance from a friend .I explained my insurance situation and she told me hers she said call Jim at compass and she guaranteed they would save me money. Sure nough save me over 150.00 per month thanks thee best so far.
Business response:
Thank you so much for your kind words, Latonya. Were so glad Jim did such an awesome job! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency
Frequently asked questions about Compass Insurance Agency
How is Compass Insurance Agency rated?
Compass Insurance Agency has a 4.9 star rating with 527 reviews.
When is Compass Insurance Agency open?
Compass Insurance Agency is open now. It will close at 6:30 p.m.