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Compass Insurance Agency
- Insurance
- Grand Rapids, MI
About this business
Location details
280 Ann St NW, Grand Rapids, MI, 49504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:30 p.m. | |
| Tue | 8:30 a.m. to 6:30 p.m. | |
| Wed | 8:30 a.m. to 6:30 p.m. | |
| Thu | 8:30 a.m. to 6:30 p.m. | |
| Fri | 8:30 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My wife and I have been using Compass for the last couple years and have been nothing but impressed with everyone we come in contact with. We recently had a total loss on a vehicle and we had the check in 3 days.
Business response:
Hi Patrick- Thank you so much for the positive review of Compass Insurance! We are sorry to hear about your vehicle. We know events like that can be stressful and so it's important to us to make the transition as smooth and seamless as possible. Thanks again for the positive review and we're happy you had such a great experience!
Taylor and Compass Insurance Agency have earned my business. Taylor listened, we discussed options, and he went to work. I now have MORE coverage at an ever better price. How can you beat that?
Business response:
Hi J. Thank you so much for the positive review of Compass Insurance and your experience with Taylor! We're really happy to hear that he was able to get you better than expected coverage at a lower than expected rate! Welcome to the Compass family!
she is a dog lover, she rates 100 stars. also she saved me money
Business response:
Hi Becky- Thanks for the 5 star review! We're not sure which agent you're talking about here but we're happy to hear you were able to establish a relationship with her over dogs! And that she was able to save you lots of money. We look forward to servicing your policies for years to come!
Always great service. Thx everyone.
Business response:
Hi Steve- Thank you so much for the 5 star review! We pride ourselves on providing exceptional service to our clients. Thanks again!
Jodi was very prompt and helpful. I sent an email to two different agents at the company hours ago asking them to email me a proof of insurance for a new vehicle that I recently purchased. Neither one of those agents have responded as of yet ( 6 hours later) but I called the agency and spoke with Jodi on the phone, and within 10 minutes she emailed me the document that I requested. She is the person that I would recommend clients to speak with. Thanks Jodi.
Business response:
Hi Kathy- Thank you so much for the 5 star review! We're sorry that the agents you emailed didn't respond to you, but very glad to hear that Jodi was able to help you in a timely manner and get you exactly what you needed quickly and effectively. If there's ever anything else you need, please don't hesitate to let us know. Thanks again!
I have been communicating with Jodi and she has shown me nothing but her great professionalism. I have had great service from her and she usually respond to our request with in a matter of minutes. I have had a great experience with her and she is very patient and courteous. Thanks Jodi for your service
Business response:
We are so glad to hear that Jodi was able to help you with all your insurance needs and in a quick and timely matter! It's feedback like yours that let's us know what we're doing right. Thanks again for the review!
Whether it is by phone, email, whatever, I've had nothing but fast and trustworthy service.
Business response:
Hi Jon Thank you so much for your review of Compass Insurance! We strive to make sure our clients are well taken care of and they can trust us with their insurance needs. We look forward to a long and lasting partnership with you!
They will assist and help you right away. Especially, Ms. Jodi Spencer.
Business response:
Hi Rhoda- Thank you so much for your review of Jodi! We're happy to hear that she's been able to take care of all your insurance needs.
Jodi is always there when you need her and responds to emails and calls very quickly. Whenever I have a question, she answers it in a timely manner and am very pleased with her service!
Business response:
HI Emilio- Thank you so much for the review of Jodi! We're happy to hear she has been able to help you quickly and efficiently with all of your insurance questions. We appreciate your service as a loyal Compass client and look forward to many more years of helping you.
Frequently asked questions about Compass Insurance Agency
How is Compass Insurance Agency rated?
Compass Insurance Agency has a 4.9 star rating with 527 reviews.
When is Compass Insurance Agency open?
Compass Insurance Agency is closed now. It will open at 8:30 a.m.