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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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Katie S.'s profile image
Katie S. 
5 years ago

We have been so pleased with Wesley! Before going through Compass we simply picked the middle option of coverage with Progressive insurance, it was easy enough setting it up and making payments. However, once we met with Wesley he was able to show how low our coverage was for what we were paying. Very friendly and quick with responses. Helpful in walking through the pro's and con's with each insurance company in the area. Now we have much better coverage for a better rate! Thank you Wesley! 

Business response:

Thank you so much for your kind words, Katie. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Jerry b.'s profile image
Jerry b. 
5 years ago

I am so pleased with the service I received from Kate in making changes to my policy. She was very pleasant and patient with my questions. She took time to walk me through the process and even pleasantly answered follow up questions after the process.I spoke with two other associates during the process and have no complaints with their service but when you receive excellent service you notice the difference. I requested the option of competing a survey. So unlike me 

Business response:

Thank you so much for your kind words, Jerry. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Bob B.'s profile image
Bob B. 
5 years ago

Solved a problem right away...very friendly, nice to work with 

Business response:

Thank you so much for your kind words, Bob. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Diana M.'s profile image
Diana M. 
5 years ago

Tracy always goes above and beYond to help us. She has always been a joy to work with! An asset to your company! Diana Mueller, Adrian,Mi.  

Business response:

Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Megan F.'s profile image
Megan F. 
5 years ago

Codey was excellent in getting me switched over and getting me better coverage for a lower rate! He was quick and thorough during the whole process. Thank you Codey for all your help! 

Business response:

Thank you so much for your kind words, Megan. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Erin V.'s profile image
Erin V. 
5 years ago

Justin was incredibly helpful in getting me my first individual car and renter's insurance policy. He explained everything thoroughly and walked me through the steps, as well as breaking down what the policies meant and which would be best for me. I'm so thankful for his help with this!  

Business response:

Thank you so much for your kind words, Erin. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Javier C. C.'s profile image
Javier C. C. 
5 years ago

Nothing less than expedient, proficient, and professional on all levels. Holly is remarkable! She took the time to be very thorough and answered any question I had.  

Business response:

Thank you so much for your kind words, Javier C.. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Ryan B.'s profile image
Ryan B. 
5 years ago

Wes is phenomenal to work with. they make this so easy and painless i cant recommend enough. 

Business response:

Thank you so much for your kind words, Ryan. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Ian C.'s profile image
Ian C. 
5 years ago

Brad was a pleasure to work with. Always very responsive to any questions I had and made the process as painless as possible. Thanks again! 

Business response:

Thank you so much for your kind words, Ian. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open tomorrow at 8:30 a.m.