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Complete Care
- Healthcare
- San Antonio, TX
About this business
Brooks City-Base Complete Care offers 24 hour emergency room care in Brooks City-Base, TX and the surrounding area. Our 24 hour ER center provides services to manage both major and minor emergencies for all ages. Our knowledgeable physicians provide personalized care with advanced emergency equipment. Whether a patient is facing flu like symptoms or serious chest pains, our emergency clinic strives to become Brooks City-Base first choice for the right emergency care at the right price. Brooks City-Base Complete Care is open... read more
Location details
2619 SE Military Dr #101, San Antonio, TX, 78223, United States
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Urgent care was friendly, clean and the wait time was short. Staff was effluent.
Business response:
Thank you for choosing our Brooks City Base location recently. We are so pleased you had such a good ER experience with Complete Care. We are always here and ready to help. Thank you again and please take care.
Staff was very friendly and attentive to my needs
Business response:
Hello Ms. Charles, We appreciate the kind feedback. We are always here and ready to help no matter the time of night or day! Please get well soon and thanks so much!
My son absolutely loves this place.. the staff from when you check in to the end to seeing the doctor is a fantastic experience! Thank y’all for caring for my son health needs
Business response:
Hello Ms. Rocha, It is our pleasure to be chosen by your son to receive medical attention from our Brooks City Base staff. We are here 24/7 and always ready to help. We value his opinion and appreciate the 5 star rating. Thank you both and please stay safe!
I was taken care of quickly and everyone was very helpful. I went in with a great amount of pain and all the staff made me feel like a priority to get relief. It was amazing!
Business response:
Hello, Thank you for taking the time to write a bit about your experience at our Brooks City Base facility. We really appreciate the 5 stars and the kind words! We love our patients here! We're so glad we were able to help manage your pain and we hope you can get relief 100% very soon. Please take care.
I took my mom to clinic on 1/17/21 and was extremely impressed with the service we received. Dr. Morale was very determined in getting her transported to North Central Baptist and the weather was starting to get icy after detecting her cardiac enzymes elevated. Today 1/19/21 she went to cardiac cath to find out she had an artery 100% clogged, she got 2 stents. Thanks for saving my 87 y/o mother’s life. Keep up the great work!!!
Business response:
Hello Ms. Cortez, We are so thankful you chose Brooks City Base when your mom needed emergency care recently. Dr. Morale is fantastic and he, like the rest of our staff, only want the absolute best for our patients. We are thrilled that your mom is on the road to recovery. Thank you for writing! Please take care.
Super friendly staff, took care of my mother. However, very disappointed that the receptionist and attendant that took my mother back for care were not wearing a mask. We visited on 07/16/2020 about 1-2pm. This was the only urgent care facility that was not packed. My concern came from the fact that a potential customer came in (with a mask) with symptoms (coughing into a mask) asking for a COVID test. Did post a review on yelp and received a note back from Kelly T Business manager asking to call her leadership team to... read more
Business response:
We typically contact the patient immediately but were unable to identify the patient based on the name associated with the review.
Wait time from check in to doctor assessment was very quick. Staff was extremely nice and knowledgeable.
Business response:
Hello, Thank you so much for the kind feedback on our Brooks City Base location. We love hearing how your ER visit with Complete Care went. We appreciate you taking the time to tell us. Please get well soon and thank you again!
Excellent,thank you all from the bottom of my heart
Business response:
Hello Mr. Alvarez, So very happy with your kind words about your ER experience at Brooks City Base. We really love our patients here and we believe it shows! We are here and ready to help with any emergency medical issue anytime night or day! Please take care and thank you so much!
Great people, nice and compassionate towards providing solid care. Thanks for everything.
Business response:
Hello Mr. Thayer, Thank you for choosing our Brooks City Base location recently. We are so pleased with the 5 star rating and kind words about our staff. We hope you never need us again in the future, but if you do, we are here 24/7 and always ready to help. Thanks again!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 1,764 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.