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Complete Care

4.9

About this business

Brooks City-Base Complete Care offers 24 hour emergency room care in Brooks City-Base, TX and the surrounding area. Our 24 hour ER center provides services to manage both major and minor emergencies for all ages. Our knowledgeable physicians provide personalized care with advanced emergency equipment. Whether a patient is facing flu like symptoms or serious chest pains, our emergency clinic strives to become Brooks City-Base first choice for the right emergency care at the right price. Brooks City-Base Complete Care is open... read more

Location details

2619 SE Military Dr #101, San Antonio, TX, 78223, United States

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4.91,852 reviews
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Joseph S.'s profile image
Joseph S. 
3 years ago

Very short wait time. Professional staff. Doctor and. nursing staff are exemplary. I also appreciated the follow up phone call from the doctor a few days later to see how I was doing. I recommend Brooks City-Base Complete Care for all urgent care needs. 

Business response:

Hello Mr. Saenz, Thank you for trusting us with your care at our Brooks City Base facility. We are pleased to hear your wait time was short and your experience was good. We appreciate you taking the time to give us feedback. We hope you start to feel much better very soon. Thank you again! 

Paul M.'s profile image
Paul M. 
3 years ago

My experience was terrific. Whole staff was great. 

Business response:

Hello Mr. Martinez, Thanks for choosing Brooks City Base when you needed emergency medical treatment! We are thrilled your experience was terrific! We are always here when you need us most! Thank you again!  

Linda C.'s profile image
Linda C. 
3 years ago

Great staff and doctors 

Business response:

Hello Ms. Vacazos, Thank you for choosing our Brooks City Base facility and for the kind words! We appreciate and value your opinion. Thanks again! 

Arismar T.'s profile image
Arismar T. 
3 years ago

Fast service, nice staff. But expensive for nothing.. 

Business response:

Thank you for speaking with Pam from our Billing leadership team. We understand the conversation went well, and Pam was able to address your concerns. We appreciate you taking the time to share your feedback and trusting us with your care. Please do not hesitate to reach out to Pam if you have any questions or need additional assistance. 

VICTORIA V.'s profile image
VICTORIA V. 
3 years ago

Quick and easy. Results are a little slow though 

Business response:

Hello Ms. Villassenor, Thank you for your feedback. We are sorry the results are taking a bit longer than expected. We value your opinion and hope you feel better soon! Please take care. Thank you again. 

Linda O.'s profile image
Linda O. 
3 years ago

Urgent care was friendly, clean and the wait time was short. Staff was effluent. 

Business response:

Thank you for choosing our Brooks City Base location recently. We are so pleased you had such a good ER experience with Complete Care. We are always here and ready to help. Thank you again and please take care. 

Elyse C.'s profile image
Elyse C. 
3 years ago

Staff was very friendly and attentive to my needs 

Business response:

Hello Ms. Charles, We appreciate the kind feedback. We are always here and ready to help no matter the time of night or day! Please get well soon and thanks so much! 

Giovoni R.'s profile image
Giovoni R. 
4 years ago

My son absolutely loves this place.. the staff from when you check in to the end to seeing the doctor is a fantastic experience! Thank y’all for caring for my son health needs 

Business response:

Hello Ms. Rocha, It is our pleasure to be chosen by your son to receive medical attention from our Brooks City Base staff. We are here 24/7 and always ready to help. We value his opinion and appreciate the 5 star rating. Thank you both and please stay safe! 

Kelly H.'s profile image
Kelly H. 
4 years ago

I was taken care of quickly and everyone was very helpful. I went in with a great amount of pain and all the staff made me feel like a priority to get relief. It was amazing! 

Business response:

Hello, Thank you for taking the time to write a bit about your experience at our Brooks City Base facility. We really appreciate the 5 stars and the kind words! We love our patients here! We're so glad we were able to help manage your pain and we hope you can get relief 100% very soon. Please take care. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 1,852 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.