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Complete Care
- Healthcare
- Fort Worth, TX
About this business
Location details
6006 Camp Bowie Blvd, Fort Worth, TX, 76116, United States
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Great staff and they try and get everything done as fast as possible to get you out in a timely manner. If you could ever have a good experience at the doctor this would be the place to do it.
Staff were patient and actively listened to symptoms and concerns and addressed all in timely manner.
Doctor was kind and efficient, nurse had terrible bedside manner. Neither the nurse nor the person putting in my IV wore gloves. She didn’t even use an alcohol swab on my iv port or put on gloves before giving medications. I’m a nurse and there are standard precautions not just for my safety but for hers. I was appalled.
Business response:
Thank you for bringing this to our attention. We take your feedback seriously and would appreciate the opportunity to address your concerns. At your convenience, please call our Medical Director, Dr. Wright, at 817-439-4912.
I rescued 2 special needs chihuahuas and left them for a week with someone at my sober living house I was living at and he said he was going to take them to the vet that his insurance paid for it which I thought was very nice but then when I tried to get them back he refused to answer me now it's been over 3 weeks and I just found out that they were surrendered to this facility. I'm very worried about them I've been very worried about them I know they needed care but for the most part they were healthy and I didn't want them... read more
Business response:
Hello, we are very sorry to hear about your situation with Loopy and Buster. However, it appears there has been a misunderstanding. We are a freestanding emergency room for human medical care, not a veterinary clinic or animal shelter. We do not have any record of your pets here. We recommend double-checking the name and address of the facility you were given so you can find them as soon as possible. We wish you the best of luck in reuniting with them.
My blood pressure was 211 under 110 They did not see me they said it was nun emergency. And they told me too leave ! Plus I coughing up blood!! They say it was not an emergency!! What kind of emergency room is that?
Business response:
Thank you for providing your feedback. We are limited to what we can disclose publicly, but what you described does not correlate with our records. Our priority is always the well-being and safety of anyone who presents themselves to our emergency room. We offer patients a medical screening at no cost, which is an opportunity to be seen by a provider to determine if a medical emergency exists. Please feel free to reach out to our Medical Director, Dr. Wright, at (817) 439-4912 so we can address your concerns.
Only place aside from the ER to get an IV. Couldn't get the IV in and wasn't even willing to try. Poor nurse was so nice but he had a tremor and the only other nurse there said I'm not even gonna try I don't like doing those. Still had to pay even though they couldn't even provide care.
Business response:
Thank you for providing your feedback. We apologize for the experience you described. Our Nurse Manager, Brandi, attempted to contact you to address your concerns but was unable to reach you. At your convenience, please call Brandi at (817) 439-4912.
The check in nurse was really rude to me
Business response:
Thank you for taking the time to provide your feedback. Our Nurse Manager, Brandi, attempted to contact you to address your concerns but was unable to speak with you. At your convenience, please call Brandi at 817-439-4912. Our team is always looking for ways to improve and will follow on the issues you described.
Waited for 2 1/2 hours for results on my x ray the doctor didn’t even take care of my reasoning when I was talking to him he was just there careless then when I mentioned no insurance he’s attitude got worse I’m sorry but we should be treated with care regardless. It wasn’t until I asked how much longer I had to wait is when they realized I was there still. By far worse experience ever and I used to work at urgent care
Business response:
Thank you for taking the time to share your feedback. We strive to provide the highest level of care and apologize that this was was not your experience. We understand that our Medical Director, Dr. Ros, reached out to you as well. We hope you are starting to feel better and please do not hesitate to reach out to to Dr. Ros if you have any questions or need additional assistance.
Had a nurse accuse me of looking for specific drugs, while having an allergic reaction. Tried to play it off and say that’s not what he meant. Asked what drugs are you looking for? And when I looked incredulously at him he changed his tune and said I meant if you’ve had this before and had something prescribed. All while I was crying because I was in pain and so incredibly uncomfortable.I just looked at him and agreed because I had taken Benadryl already drowsy. Upset that I was asked to come back to pick up a prescription a... read more
Business response:
Thank you for taking the time to provide your feedback. Our Nurse Manager, Brandi, attempted to contact you to address your concerns but could not reach you. At your convenience, please call Brandi at 817-439-4912.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,126 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.