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Complete Care
- San Antonio, TX
About this business
Location details
10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States
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They basically told me to stop bringing my child to this location. He is not as sick as you think he is.
Business response:
Thank you for taking the time to provide your feedback. Our Clinical Coordinator, Erik Neri, attempted to contact you by phone to address your concerns but was unable to reach you. At your convenience, please contact Erik at 210-579-9707.
This was the longest I’ve ever waited to be seen and it was under 15 minutes. We have only positive things to say about CC ER. They treat you with care and compassion.
Business response:
Hello Mr. Terry, We really appreciate you taking the time to share your 5 star rating with us! We are so grateful you chose our Culebra facility! That was funny.....the longest you've ever had to wait....... We are always here to help 24/7. Thank you for the kind words they really made our day!!!!!! It was our privilege to serve you! Please get well soon and thanks again.
My family has been going to Complete Emergeny Care for about 3 years. Never a long wait. All of the nurses and receptionist are friendly, thorough and organized. Professional. Patient rooms are very clean. Doctor is in your room within minutes. Doctors don’t make you wait an hour for diagnose. We’ve stopped going to hospital ERs. They take so long. ER waiting room is dirty and uncomfortable. My family will continue to choose Complete Emergency Care over any ER. We trust the doctors and nurses.
Business response:
Hello Ms. Romero, Thank you so much for being a loyal customer of Complete Emergency Care. We are thrilled you choose us each time you need emergency medical care. We really love our patients and want the very best for them. You don't need to wait hours upon hours for quality care. We are here 24/7 whenever you need us most. Thank you again and please take care.
Each staff I encountered was very nice. I appreciated the doctor for calling a couple of days later to check up on me. It was an affordable and good experience.
Business response:
Hello Ms. Frazier, Thank you for choosing our Culebra Road facility recently. We love our patients here at Complete Care and only want the very best for them. You should always expect to be treated with care and concern when you have an emergency medical issue! We're so happy it was such a good experience! Please take care and feel better soon!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.8 star rating with 2,374 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.