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Complete Care
- Healthcare
- San Antonio, TX
About this business
Location details
4999 De Zavala Rd, San Antonio, TX, 78249, United States
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Friendly staff and very informative
Business response:
Hello Ms. Garcia, Thank you for the high rating and the kind words regarding our staff at Complete Care De Zavala. We are so happy to be able to offer high quality healthcare to our community! Please get well soon and thanks again!
Excelent Everybody super nice Michelle at the front desk And the Dr super nice and everybododuy With a smile
Business response:
Hello Ms. Levin, Service with a smile, because at Complete Care De Zavala, we LOVE our patients! We appreciate your feedback and kind words. Please take care and thank you so very much!
I was seen so quickly and everyone here was so kind and caring. Nurse Ryan knew I hated needles and expertly kept me distracted by talking to me so I didn’t even notice when the IV was put in. I felt so much better after just an hour.
Business response:
Hello Ms. Kaupert, Thank you so much for taking the time to give us feedback on our De Zavala staff, especially Ryan. He's fantastic! We are so happy to hear what a good ER experience you had with Complete Care. We're here and ready to help 24/7 every single day!!!! Please take care and thanks again!
Well taken care of by the staff.
Business response:
Hello, Thank you so much for the 5 star rating and the kind words about our staff at Complete Care De Zavala. We truly love our patients here and want the absolute best for them! We hope you get well soon, please take care.
Staff was great! Very courteous, professional and attentive.
Business response:
Hello Ms. Trevino, Thank you so much for the nice review of our De Zavala facility. We are so pleased to hear how happy you were with the staff! We appreciate your feedback! Please get well soon and thank you again.
I had a great experience as soon as I walked in. The hospital staff were attentive and nice.
Business response:
Hello Ms. Atkins, We are thrilled to hear you had a great experience at our De Zavala facility. We love our patients here at Complete Care and we believe it shows! We're always open and ready to help 24/7! Thank you and please get well soon!
Dr. Stuckey and her nurse were thorough, knowledgeable and took their time to explain and ask questions relevant to my illness. Their receptionist was caring, friendly & patient. All in all I had good experience at this clinic when I felt miserable.
Business response:
Hello Ms. Dockwiller, Thank you for choosing our De Zavala facility when you needed emergency medical attention recently. We know there are alot of choices with the freestanding ER's but we're thrilled we were able to help in your time of need. Dr. Stuckey is FANTASTIC as is the rest of our staff! We love to get to the root of the issue and the only way to do that is to ask questions and fully understand how the patient is suffering. We appreciate your feedback. Thank you again and please take care.
Awesome! Everyone was very polite and courteous. Everything was explained to me in detail by everyone that went in to talk to me. I was even in offered to apply for a discount and was given one of 50%. The Doctor was great explained everything to me step by step and took her time unlike other doctors that spend 1 minute with you and never see them again. Thank you, complete care!!
Business response:
Hello, Wow! Sounds like you had a wonderful ER visit with our De Zavala facility. Even though you needed emergency medical attention we are grateful you chose us to help and we were able to deliver quality, reasonable care in such a timely manner. We sure hope you are well on the road to recovery! We are always here to help though! 24/7! Thank you so much!
The service was great. I really liked this place. My only complaint is that the place is labeled as Complete Care. There’s no mention of the fact that it’s ER and not urgent care, which the word “care” implies. I would not have gone in there had I known it was an ER, due to cost. But I still think they did a great job. Doctor was fantastic and so was staff.
Business response:
Thank you for taking the time to share your insight regarding your visit. We strive to be as transparent as possible in regards to the fact that we are a licensed emergency room, and we apologize for any misunderstanding. This information is provided on our website, verbally communicated, given to the patient, and requires a patient signature. Please feel free to contact Jamey with our leadership team at 817-527-0167, if you have any questions or would like to discuss your experience in greater detail.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 1,432 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.